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Management

Every show filed under management, ranked by what listeners actually play.

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  • The AEC Project Management Podcast

    Effective Project Management Office Strategies – Ep 111

    Project management office strategies are essential for coordinating project delivery, resource management, and reporting within AEC firms. This episode examines how PMOs enhance project success and support project managers effectively. Learn the benefits of centralized data and proactive risk management. The post Effective Project Management Office Strategies – Ep 111 appeared first on Engineering Management Institute.

    Today · 33 min
  • Cold Call

    Considering the Future of the BBC and Its Funding Model

    With viewership of the British Broadcasting Company (BBC) in decline, the country’s Culture Minister must recommend a new funding model for the venerated public institution which will allow the broadcaster to succeed in an increasingly competitive media environment. Harvard Business School senior lecturer Henry McGee and host Brian Kenny discuss the case, “The Future of the BBC: Public Ownership vs. Privatization,” and the different structures an institution like the BBC could have in order to operate in a financially sound and culturally impactful way.

    Today · 27 min
  • The Modern Customer Podcast

    How AI Connects Customer Feedback to Business Metrics

    Customers tell companies what is working and what is broken every day. But that feedback often sits across support tickets, reviews, social media, chatbots, and other channels. When teams cannot connect those signals to business performance, they struggle to identify which customer issues require action. In this episode of The Modern Customer Podcast, Blake Morgan speaks with Skai Kang, Vice President of Customer Success at unitQ, about how AI can unify customer feedback and connect it to the metrics leaders track. Customer feedback creates business value when teams can see it, understand it, and act on it. This episode is sponsored by unitQ. Learn more at unitq.com. Blake Morgan was called "The Queen of CX" by Meta. She is a customer experience futurist and author of three books on customer experience. Follow Blake Morgan on LinkedIn For regular updates on customer experience, sign up for her weekly newsletter here. Learn more at www.blakemichellemorgan.com

    Today · 20 min
  • Summit After the Storm | Leadership, Faith and Resilience Podcast

    Episode 187: The Little Things Win Games | What Youth Baseball Taught Me About Leadership, Faith & Doing the Ordinary Things Well

    Everybody remembers the highlight. But the little things are usually what win the game. I had another episode planned for today, but after our first 12U Orioles game of the fall, I decided to punt that one until tomorrow. We won 11–2. Karter crushed a triple to the fence. Zeke started us off with three quick outs. Rhys battled at the plate, drew walks, stole bases, scored runs and played smart defense at second. And throughout the game, our pitchers threw strikes, our defense made plays and the boys kept doing the ordinary things right. That’s what stood out to me most. The big play gets remembered. But games are usually won because someone threw a strike, fielded the routine ball, took the right pitch, backed up a teammate, made an adjustment or simply did their job. Life works the same way. Europe wasn’t one giant moment. Kilimanjaro wasn’t one giant step. And faith isn’t usually built in one dramatic decision. It happens pole pole. Slowly. One ordinary step at a time. Jesus said in Luke 16: “Whoever can be trusted with very little can also be trusted with much.” Maybe the breakthrough you’re waiting for is being built right now in the small things nobody sees. Everybody wants the highlight. But the little things are usually what win the game. 🎙️ Summit After the Storm Podcast 📖 Summit After the Storm releases November 10 🌐 SummitAfterStorm.com #Baseball #YouthBaseball #Leadership #Faith #ChristianPodcast #LifeLessons #Parenting #CoachLife #Teamwork #Discipline #PersonalGrowth #Character #Luke16 #Kilimanjaro #SummitAfterTheStorm

    Today · 7 min

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