Skip to content
Artwork for Unbillable Hours
BusinessExplicit

Unbillable Hours

Timothy Murenzi

Every designer knows the hours — the ones you can't bill for but can't afford to skip. Figuring out your pricing. Untangling your finances. Learning how to hire, how to scale, how to protect your margins without losing your mind.

That's what Unbillable Hours is about. Hosted by the team behind Indema, this show delivers sharp, no-fluff business insights built specifically for interior designers and firm owners. From strategy and operations to client management and financial literacy, each episode gives you something you can actually use — that same week.

Subscribe to Unbillable Hours Insider for bonus content, exclusive resources, and even more value — much of it completely free. This podcast is meant to chat about the good, the bad and the dirty of the interior design business, as well as help those seeking to get into the design industry and those who need help building their empire.

Play
  • 20 episodes
  • Avg 13 min
  • English
  • April 10 · 13 min

    EP43: Your Dream Clients

    The episode discusses the impact of chasing dream clients on business profitability and project pipeline. It emphasizes the importance of redefining the concept of dream clients and choosing clients based on data and strategy rather than aspiration. The comparison of project scenarios highlights the significance of profitability over aspiration in client selection. Takeaways Dream clients can ruin business Profitability over aspiration Get a demo of indema: The industries fastest growing business and project management platform. Getindema.com

    • Transcript
  • February 26 · 19 min

    EP42: The Hourly Billing Trap

    You got into design because you love creating beautiful spaces — not because you love tracking time in 15-minute increments. But somewhere along the way, hourly billing became the default. And it's quietly draining your energy, your income, and your confidence. Free Resource: 📄 Profit Margin Cheat Sheet — Industry benchmarks, margin formulas, the Profit-First Pricing Framework, and red-flag indicators for underpriced projects. Built specifically for interior designers. → Download it free inside Indema's Vault: https://www.getindema.com/features/free-interior-designer-resources-the-vault

    • Transcript
  • February 13 · 23 min

    EP41: Welcome to Unbillable Hours

    Episode 41: Welcome to Unbillable Hours — We're Back, and We Brought Receipts It's been a while. We know. But we didn't disappear — we went to work. In this episode, we're coming back with full transparency about where we've been, what we've been building, and where everything is headed. Consider this our re-introduction. Here's what we cover: A New Name, Same Mission — The podcast is officially Unbillable Hours. Same real conversations about running a design firm, now with more consistency, sharper business insights, and an all-new Insider tier with bonus content and free resources. Indema 4 Is in Public Beta — After months of heads-down building, Indema 4 is finally here. This wasn't a UI refresh — it was a complete foundational rebuild from the ground up. Waitlist users: check your inbox next week. Meet Our New CEO — Gemma joins Indema with an extensive background in interior design and construction. Her leadership is going to pioneer the next chapter as we become the premier platform for interior design firms. The Indema Vault Is Live — A completely free library of templates, interactive calculators, guides, and resources for designers — no Indema account required. Our goal: 150+ free resources to make it the largest library of its kind in the industry. Links: Join the Indema 4 Public Beta: getindema.com/book-a-demo Explore the Vault: getindema.com/vault Follow us on Instagram: @indemaplatform

  • Aug 28, 2024 · 10 min

    EP40: Aesthetics over functionality.

    In this episode, we talk about aesthetics over functionality when deciding on a business and project management platform such as indema (getindema.com). indema is the industry's leading business and project management tool for designers, general contractors and even interior decorators. But, aesthetics are not just the only deciding factor. Let's dive into why aesthetics should be lower on the grading scale here.

  • Nov 20, 2023 · 11 min

    EP39: The Client Discovery Call Chronicles

    In this episode, Timothy talks about how you can identify a problem client even before it gets to the consultation! Sponsored by indema.co: The premier platform for successful designers. Check out indema 4.0 releasing soon! Have a burning question? Timothy@indema.co

  • Sep 5, 2023 · 14 min

    EP38: It's A Slow Season. Get More Clients!

    In this episode, Timothy talks about 3 strategies to get more clients during a slow season! Also; the announcement of our very first (and currently only in the industry!) Interior Designer Accelerator program! Head over to indema.co/accelerator to apply. Got a burning question? Timothy@indema.co Timothy@Murenzi.co Kate the socialite: https://www.katethesocialite.com With love!

  • Jul 11, 2023 · 7 min

    EP37: Getting The Creative + Business Balance

    In this episode, timothy talks about how to balance the business of design with the creative side of design. Interior design is 80% (Arguably!) business related, whereas only 20% is designing. how can you balance this to make sure you arent feeling overwhelmed? Let's talk about it! Podcast episode is sponsored by indema.co, the design industry's best business and project management platform. Be sure to check it out! Also check out TheDesignershub.co! Burining question? Timothy@murenzi.co

  • Jun 30, 2023 · 11 min

    EP36: My Favorite Contract Clauses.

    Timothy talks about his top 5 favorite contract clauses. This is just educational and NOT legal advice. Always consult a lawyer. This episode is sponsored by indema.co. The interior design industries favorite project and business management platform! Also; be sure to check out thedesignershub.co. The design industries FIRST exclusive directory of trade professionals for interior design boss babes like you!

  • Jun 7, 2023 · 9 min

    EP35: Artificial Intelligence Taking Over?! I Think Not.

    In this episode, Timothy talks about his thoughts on AI, and how it's not going to take over our industry. Burning question?! Timothy@Murenzi.Co Timothy@Indema.co Sponsored by: The Designers Hub (thedesignershub.co) At The Designers Hub, connecting with professionals to help grow your design firm is easy. Browse our directory to contact pros directly, or post a project to receive multiple offers from interested professionals. This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.

  • Apr 27, 2023 · 15 min

    EP34: Accountability

    In this episode, Timothy talks about the steps to introducing accountability in your firm. From his own personal story about how the lack of accountability can truly hinder your firms process and even your client relationship, to helping you with the actionable steps you can take TODAY to really change the way you and your team approach accountability. This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.

  • Apr 24, 2023 · 4 min

    EP33: I'm BACK!

    Timothy is BACK! Just a quick update that I am back! This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.

  • Apr 4, 2022 · 11 min

    032: What the F* do I charge my clients?

    Timothy talks about what to charge your clients. Spoiler: he tells you NOT to listen to others, but shows you HOW to try and figure this out, for yourself! This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.

  • Jan 6, 2022 · 19 min

    031: Lead Process - Happy 2022! What's new.

    Timothy talks shortly about the new biggest features of indema, and the rest of the episode is about the Lead process! Next up: The design process. Reach out: Timothy@theIdconsultant.com Happy 2022! This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.

  • Aug 16, 2021 · 13 min

    030: Scope of work + What you should include!

    Timothy talks scope of work. What is in it, how to structure it, the details of it, and so on! Check out Designercircle.co, exclusive community for interior designers! Check out indema.co, unified platform for interior designers. Burning question? Timothy@TheIDConsultant.com This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.

  • Aug 6, 2021 · 12 min

    029: The Client Welcome Packet

    Whats in your client welcome packet?! This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.

  • Jul 29, 2021 · 18 min

    028: Contractors, Vetting + Docs.

    Timothy talks about his process for vetting contractors, submitting plans to the city and contractors, and also how to even find them! Be sure to check out indema.co, all in one business and project management platform for designers. Have a burning question? Timothy@TheIDConsultant.com This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.

  • Mar 8, 2021 · 17 min

    027: Fearless Feedback.

    Tim chats about being fearless when providing feedback but also talks about how to handle feedback given to you. Ending with a story about his recent backlash on feedback he provided a decorator. Have a burning question? Timothy@TheIDConsultant.com Check out Indema.co - Business and project management for interior designers~ New release: Quickbooks, Web Clipper and so much more coming! This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.

  • Feb 11, 2021 · 12 min

    026: Business Poach - Not Coach.

    Timothy talks about the 5 things to look out for to track down a bad business coach. There are way too many in our industry who have never been a designer! Need help: Timothy@TheIDConsultant.com Facebook: /IDManagement This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.

  • Jan 19, 2021 · 10 min

    025: Designing + COVID

    Timothy digs into how he's changed his design firm to cope with COVID. check out the new uploads on the store at TheIDConsultant.com. Check out indema.co - a platform to help designers manage their business and projects! Have a burning question: Timothy@theidconsultant.com This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.

  • Jul 30, 2020 · 17 min

    024: Pros and Cons of Being A Designer

    Howdy! Timothy talks about the pros and cons of being an interior designer! You would probably agree with Con #1! Check out Tim's newest platform: INDEMA.CO- A full service platform to help designers manage their interior design business. Pre-launch happening save BIGGG! Timothy@Theidconsultant.com Hello@Indema.co This podcast is sponsored by indema.co, the leading provider of innovative software solutions for businesses. Upgrade your operations with their cutting-edge suite of tools, including CRM, project management, and so much more! Experience seamless collaboration, automation, and valuable insights. Don't settle for outdated systems—visit indema.co/demo to schedule your demo and unlock your business's full potential.

Showing 1–20 of 20 episodes