Payments Nerds

Smart Payments, Real Results: How Worley and HSBC Are Transforming Capital Project Transactions

Discover how Worley, a global engineering, project management, and professional services company, is reimagining supplier payments through blockchain-enabled smart contracts and instant payments over the RTP® network. In this episode, Pushkar Rao, Vice President of Digital Transformation at Worley, and Preeti Chaturvedi, U.S. Head of Domestic and Emerging Payments at HSBC, share how they collaborated to automate complex payment workflows, streamline vendor interactions, and improve cash-flow visibility across large-scale capital projects. Learn how HSBC’s payment orchestration capabilities and the instant payment capabilities of the RTP network helped Worley process transactions more efficiently while strengthening supplier relationships and reducing operational friction.

PNC Bank Modernizes the Customer Refund Experience with Instant Payments

What if auto dealer refunds arrived in seconds instead of days? In this episode of Payments Nerds®, PNC Bank's Lilly Dodd and Jim Colassano of The Clearing House explore how a leading auto retailer modernized its refund process by replacing paper checks with a digital, multi-rail payment strategy that delivers faster, simpler refund experiences. Learn how the RTP® network and other electronic payment options are helping businesses enhance customer satisfaction, streamline operations, and modernize disbursements to meet the demands of today's digital-first consumers.

US Bank and PayPal: How Instant Payments Are Transforming Corporate Treasury, Liquidity Management and Customer Experience

Recorded at NACHA’s Smarter Faster Payments conference, Mike Thomas of US Bank, Kammy Tsang of PayPal, and Keith Melton of The Clearing House discuss how real-time payments are reshaping corporate treasury and banking. The conversation explores precision payments, liquidity management, customer experience, operational efficiency, fraud misconceptions, and emerging stablecoin use cases, while offering practical insights for financial institutions and corporates looking to accelerate instant payment adoption.

Mary Wisniewski on Instant Payments: Why 24/7 Money Movement on the RTP® Network Is Reshaping Banking, Consumer Expectations, and Fintech Innovation

Financial services commentator Mary Wisniewski explores the future of the RTP® network and instant payments, how real-time payments are changing consumer expectations, enabling 24/7 money movement, supporting earned wage access, and creating new opportunities for banks and fintechs. Recorded live at Fintech Meetup in Las Vegas, the conversation also covers fraud prevention, open banking, embedded finance, stablecoins, and the customer-centric RTP use cases driving adoption across the payments ecosystem.

Instant Payments at a Tipping Point: Marcia Klingensmith on RTP® Send Adoption, Modernization, and B2B Payments

Instant payments have reached a tipping point as the RTP® network continuing to expand. The technology is proven, best practices are known, and financial institutions can no longer afford a wait-and-see approach – especially when it comes to enabling send capabilities. In this episode, Marcia Klingensmith of Candescent explains why banks and credit unions must move beyond receive-only participation, modernize their technology foundations, address fraud concerns with confidence, and prepare for a future shaped by AI, real-time data, and B2B innovation.

Getting Tax Refunds Faster: How Republic Bank Is Transforming Refund Payments with the RTP® Network

Republic Bank & Trust leaders Bill Nelson and Natasha Dobson explain how real-time payments are reshaping the tax refund experience for thousands of customers. From refund advances delivered on weekends to tax refunds arriving days earlier than expected, the conversation explores how the RTP® network is helping consumers access critical funds faster, improving cash flow, and creating a better customer experience during tax season. The episode also dives into fintech expectations, operational challenges, bank adoption of instant payments, and what’s next for faster refund distribution across the banking industry.

How North American Banking Company Is Powering Instant Payments with APIs

Michael Bilski of North American Banking Company and Robert Lewis of Open Payments Network explore how APIs are accelerating instant payment adoption. They discuss real-world implementation strategies, customer demand, and operational lessons learned when it comes to utilizing APIs to quickly enable instant payments over the RTP® network for businesses and their customers. From liquidity management to use cases like lending and payroll, Bilski and Lewis highlight how banks can simplify connectivity and deliver faster, more flexible payment experiences for customers.

Amplify Credit Union Leverages Instant Payments to Drive Growth and Redefine the Member Experience

Amplify Credit Union’s Stacy Armijo explains how instant payments reshape member expectations, increase loyalty, and grow long-term relationships. Armijo provides details about how instant payments have accelerated deposit growth at her credit union, explains why faster access to money is becoming the new standard, and how credit unions can turn instant payments into a powerful driver of member engagement.

Instant Payments Strengthen Small Businesses: How Square and JPMorgan are Delivering Real-Time Cash Flow to SMBs over the RTP® Network

In this special syndicated episode from the Leaders In Payments Podcast, Square and JPMorgan reveal how instant payments over the RTP® network are transforming small business cash flow. James Chi, Head of Bank Partnerships and Operations at Block (overseeing partnerships across Square, Cash App, and Afterpay), discusses how Square leverages the reach and capabilities of the RTP network to power instant transfers, giving small business owners immediate access to funds. Chi is joined by Anna Garcia, Executive Director, Real-Time Payments at JPMorgan Chase, who details how the bank partners with Square to power secure, real-time payments over the RTP network, ultimately helping small businesses access funds instantly and operate with greater confidence and control.

Unlocking Liquidity: How CHIPS® Drives Efficiency and Innovation in Global Payments, Featuring John Foran of Deutsche Bank

This episode explores how The Clearing House is advancing liquidity efficiency through the CHIPS® network. Listeners will learn how the CHIPS network enables over $5 billion in annual liquidity savings for participant banks and strengthens market resiliency through real-time netting. The guests on the show, John Foran, Product Manager at Deutsche Bank, and Michael Knorr, SVP of CHIPS Product Management at The Clearing House, also discuss the impact of ISO 20022 adoption, the move toward 24/7 high-value payments, and the innovations shaping the future of global transaction banking and liquidity management.

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The Future of Payments: BNY's Carl Slabicki on How Real-Time Innovation Is Reshaping Global Banking

In this episode, Carl Slabicki, Executive Platform Owner, Treasury Services at BNY, discussed how treasury services are powering a new era of payments, liquidity, and cross-border efficiency. With trillions moved daily, BNY sits at the heart of global finance – offering a front-row seat to the transformation from batch-based payments to instant, API-driven transactions. Discover how real-time payments, embedded finance, and data insights are redefining competitiveness for banks, corporates, and fintechs worldwide.

Datos Insights on How AI, Faster Payments, and Modernization Are Transforming Banking

Erica Bauman and Giles Ubaghs of Datos Insights discuss the major themes shaping global banking – from real-world AI adoption and payments modernization to the race for instant, cross-border efficiency. The discussion dives into how banks can move beyond theory to execution, what’s driving innovation, and why faster, smarter technology is key to keeping up with shifting customer expectations in today’s digital economy.

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How Instant Payments Foster Financial Inclusion: Suncoast Credit Union’s RTP® Journey

In this episode, Suncoast Credit Union’s Director of Payment Operations, Brandi Forrester discusses how instant payments are transforming experiences for its members and helping improve financial inclusion. From helping underserved communities access funds faster to streamlining internal operations, Brandi shares Suncoast’s journey to launching real-time payments on the RTP® network. Hear her insights on fraud prevention, implementation, and why speed and accessibility matter most to the members who need it every day.

Sun Credit Union CEO Pat Mason Discusses First Steps with the RTP® Network and Building the Case for Instant Payments

In this episode, we sit down with Pat Mason, CEO of Sun Credit Union, along with Leslie Payne, Sun’s Director of Accounting, and Barb Kren, Member Success Executive at Corporate One, to discuss Sun’s early experience joining the RTP® network. Just days into their instant payments journey, the team shares insights on building the instant payments business case, gaining board support, and navigating implementation with Corporate One. From member benefits to operational efficiencies, this conversation highlights why the RTP network is becoming a critical payments innovation for credit unions.

Celebrating Women Leaders in Payments: Insights, Stories, and Inspiration

In this special Payments Nerds® episode, Greg Myers, host of the Leaders in Payments podcast, joins to explore themes that are outlined in the "Women Leaders in Payments" series, including mentorship, risk-taking, and leadership. As a special bonus, you can hear Myers' full interview with Sheffali Welch, COO of The Clearing House, who was part of the "Women Leaders in Payments" series.

Randolph Brooks FCU’s Instant Payments Journey: Building the Business Case

In this episode, Deana Bartel of Randolph Brooks Federal Credit Union (RBFCU) discusses how the $18 billion credit union built its instant payments business case. From evaluating ACH transactions and digital wallet flows to addressing fraud, compliance, and staffing concerns, RBFCU shares lessons from its launch on the RTP® network. Hear how the credit union is keeping deposits in-house, preparing for send capabilities, and positioning members for faster, more seamless money movement.

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How NFTYDoor and Modern Treasury are Transforming Home Equity Lending with Instant Payments on the RTP® Network

Discover how NFTYDoor is transforming the home equity lending experience with instant payments over the RTP® network. Jonathan Spinetto, NFTYDoor’s Co-Founder, and Ani Narayan of Modern Treasury explore how digital innovation is speeding up Home Equity Line of Credit (HELOC) funding—even on weekends. Learn how automation, real-time payments, and a seamless online process are reshaping lending, improving customer experience, creating a competitive advantage, and giving borrowers quicker access to money when they need it most.

From Use Case to Launch: How GBank Built Its Instant Payments Strategy with RTP®

In this episode, GBank EVP and COO Tara Campbell shares her journey implementing the RTP® network at two banks—most recently leading GBank’s go-live with both send and receive capabilities. Learn how GBank built a compelling business case for instant payments by targeting the gaming sector, addressed operational and risk challenges, and collaborated with third-party providers. Tara also offers insights on industry trends, education strategies, and why 24/7 payments are becoming essential for financial institutions of all sizes.

How Instant Payments Are Powering Business Innovation

Why are corporates turning to instant payments and where are they seeing the biggest returns? In this episode, payments experts Irfan Ahmad, from Bank of America, and Dr. Leo Lipis of Lipis Advisors, explore the possible obstacles to adopting instant payments, how corporations are addresses these challenges, and how adoption of real-time payments by businesses is accelerating. They dive into compelling instant payments use cases, including gig economy payouts, insurance disbursements, factoring for small trucking companies, high-value B2B transactions, and earned wage access. Learn how instant payments are improving cash flow, enabling digital workflows, and creating better customer experiences.

Building the Better Payments Journey: Innovation, Rails, and Customer Experience

Building the Better Payments Journey: Innovation, Rails, and Customer Experience On this Payments Nerds® episode, a powerhouse panel of payments experts unpack the evolving landscape of payments in the U.S. From real-time rails to customer expectations, they explore how innovation, data, and collaboration are reshaping the journey. Discover why seamless, secure, and smarter payments matter more than speed alone—and what it takes to meet diverse needs in a decentralized financial ecosystem.