
377: Leading Through Uncertainty Without All the Answers with Kim Magnus
What does it look like to lead when the path forward keeps changing and nobody has all the answers? In this episode of Workday Playdate, Erin sits down with Kim Magnus, Senior Vice President of SMB Gateways, to talk about leading through uncertainty with curiosity, trust, and a little levity. Together, they explore how to create a shared team vision, tap into people’s strengths, and shift from trying to prove yourself to making a meaningful contribution. They dig into why the best leaders don't need to have every answer, how practical systems can help teams navigate shifting priorities, and why building trust starts with letting go of ego. Plus, Kim and Erin explore how to embrace uncertainty, challenge your own assumptions, and bring out the best in the people around you. Inside the Episode: Build the vision together. Discover why teams are more invested in a direction they help create and how understanding people's strengths, values, and motivations can build shared buy-in. Create systems, not just goals. Turn big-picture priorities into practical action with strategic anchors, a team rallying cry, and a clear plan for tackling opportunities and obstacles. You don't need all the answers. Learn how letting go of ego, asking better questions, and leaning on complementary strengths can help teams navigate uncertainty and take healthy risks. Shift from proving to improving. Stop worrying about how you look and start focusing on what you're trying to make better. Explore how scenario planning and curiosity can turn uncertainty into opportunity. Recognize the light in others. Discover how to see people's value beyond their titles, stay grounded in your own values, and lead with curiosity instead of judgment to build trust and stronger teams. About the Guest Kim Magnus is a dynamic, engaging sales leader and Senior Vice President of SMB Gateways. A passionate culture builder, talent multiplier, and integrative thinker, Kim inspires performance-driven teams to challenge the status quo, step outside their comfort zones, and leverage analytics to develop insightful, business-driven strategies. Kim believes great leadership starts with curiosity, collaboration, and bringing out the best in others. Links Mentioned in the Episode Which learning track is right for your team? Take the quiz here. Kim Magnus’s LinkedIn Kim Mangnus’s book, Unleashed Workday Playdate Episode 69: Hybrid Work Series: In the Office or Work from Home? Why Giving Employees Autonomy Works Best with Kim Magnus Workday Playdate Episode 10: No More Morning #Fails - 5 Tips On How to Rock your AM’S! Connect with Erin Diehl x improve it! For workshops and keynotes: improve it!’s website Erin’s website Erin’s Instagram Erin’s TikTok Erin’s LinkedIn improve it!’s Instagram Connect with Erin Diehl 🌟 Learn more about Workday Playdate: https://www.learntoimproveit.com/podcast-page 🎤 Book Erin to speak: https://www.learntoimproveit.com/keynote-speaker 📚 Workshops & Team Experiences: https://www.learntoimproveit.com/experiential-training 💌 Learn more about Erin: https://www.itserindiehl.com/meet-erin 📱 For more information on improve it! visit www.learntoimproveit.com. Loved this episode? If this conversation made you think differently about work, leadership, or building joyful teams, please follow Workday Playdate on Apple Podcasts or Spotify, leave a review, and share this episode with someone who could use more play in their workday.


















