
Every Investor Told Him NOT to Build Hardware (But He Did Anyway), with Raj Mehra @ Sage
Every investor who passed on Sage passed for the same reason: "You're awesome, your team is awesome. Why are you building hardware? You could get a great clean seed check if you just build software." Six years and $125 million later, the hardware is the reason Sage has no churn and 180% net revenue retention. Raj Mehra is the co-founder and CEO of Sage, which replaced the nurse call system, a technology essentially unchanged for 40 years, with IoT devices, mobile software for caregivers, and a physical AI layer that went from proof of concept to millions in ARR in six months. Before Sage he failed at a healthcare startup at 24, built the first health system deployment at Palantir, and was an early hire at Cedar. Marco DeMeireles sits down with him at Ai Fiori in New York to walk through every round Sage raised and name exactly what the room got wrong each time. It's the rare founder conversation where the fundraising story is the argument, not the victory lap. In this episode: • Why every investor in the seed round told him to drop the hardware, and how that hardware became the moat • Raj’s formidable failure at Palantir • Why Raj’s last company, Cedar, stalled • Sage's role in the evolution of physical AI • How Raj tested his co-founder’s for fit • The way Sage’s machine learning models were trained • The differentiated work Maveron did at the Series A • How to use debt to creatively fund growth without blowing up the company Undercovered is the show where founders building mission-critical companies get the conversation before the world catches up. New episodes weekly on YouTube, Spotify, and Apple. Subscribe so you hear these stories first. Timestamps: 00:00 Intro 01:59 How he ended up building for senior care 07:10 What Palantir and Cedar each taught him 09:15 His most formidable failure 16:12 The right thesis at the wrong time 19:21 Physical AI and where Sage fits 21:32 The first product, and why nurse call isn't sexy 23:07 Selling with a V0 product and a limited hardware run 25:05 Three co-founders and how they tested each other 28:14 The values they wrote in McCarren Park 33:36 What it costs a 100-bed facility to adopt 34:47 Where the AI actually lives in the product 44:47 Why the hardware made investors nervous 46:01 The investor who toured facilities with her mom 47:43 Using debt instead of more equity 50:49 What investors still miss about this sector