
How AI Is Actually Used in Construction & FM (Real Examples) | Daniel Roth on The E3 Effect
Most AI conversations in FM and construction stay stuck at the pitch stage. This one doesn't. Daniel Roth has spent 27 years running transformations across 15 industries, and he walks through three of them in detail: a construction camera taught to spot its own blind spots, a contact centre that grew 68% while cutting costs 57%, and an ERP migration that exposed a quarter of an organisation's spend with no category at all. 0:00 Intro: why most transformation problems are visibility problems, not strategy problems 1:10 The camera that couldn't see the job site 8:10 68% growth, 57% lower cost in a healthcare contact centre 11:03 A quarter of the spend, uncoded 17:00 From 1% of calls monitored to 100% 19:30 Why Daniel crossed "execute" off the cover of his book What you'll walk away with: How a blocked construction camera turned into an AI object-recognition product, then a security business What actually drove a 57% cost reduction alongside 68% volume growth, and why it wasn't one tech project Why "just put something in that field so the record saves" is how a quarter of an organisation's spend ends up with no category How Daniel's team uses two AI engines to check each other, with a human still in the loop The one question most procurement teams can't answer about their own spend data Daniel Roth is the founder of Pangea Effect and author of The E3 Effect, a framework for building high-performing teams around enable, empower and endeavor rather than execution. In this episode he and Stephanie Wiechers of Pearstop cover AI adoption in construction and facilities management, procurement data quality, spend classification, ERP migrations, and how contact centres use AI for quality monitoring at scale. The Data Edge is for FM, construction and infrastructure teams who want to get time and money back with their data. New episodes weekly. More on getting your own spend data into a state where you can act on it: pearstop.com
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