S2 · E4September 9 · 23 min
Chris Voss spent 24 years with the FBI and became its lead international kidnapping negotiator. Today, he is the bestselling author of Never Split the Difference and founder and CEO of The Black Swan Group.
In this episode of Machine Dreams, we sit down with Chris to explore what happens when AI comes to the negotiating table. Can machines learn tactical empathy? Could AI eventually negotiate better than humans? And what advantages do people still have that machines may never be able to replicate?
Chris explains why AI could become a powerful negotiation tool, why machines have an advantage when humans are tired or emotional, and why he still believes a human being at their best is unbeatable.
We also discuss AI negotiating against AI, what he would teach a machine if he were training it to become a world-class negotiator, and how anyone can start using AI to prepare for real negotiations today.
Here is why you should listen to Chris;
Chris Voss is a former FBI lead kidnapping negotiator, bestselling author of Never Split The Difference, and founder and CEO of The Black Swan Group; a negotiation, training, coaching, and consulting organization that teaches people how to achieve better outcomes in high-stakes conversations.
Recognized globally as a leading authority on negotiation, Chris developed his approach through decades of experience in crisis negotiation. Today, he and The Black Swan Group apply those principles to business, sales, leadership, difficult conversations, and high-stakes communication through The Black Swan Method® and Tactical Empathy®.
Never Split The Difference has introduced millions of readers around the world to Chris's negotiation methodology. Through The Black Swan Group, Chris and his team help people go beyond understanding the concepts in the book and develop negotiation as a practical, repeatable performance skill through training, coaching, practice, and live experiences.
The Black Swan Group offers in-person negotiation training, live and self-paced online negotiation training, coaching, keynote speaking, and advanced negotiation experiences for business owners, leaders, sales professionals, and other professionals who want to become more effective dealmakers.
Learn from Chris Voss and The Black Swan Group:
Negotiation training and resources: https://www.blackswanltd.com/?utm_source=youtube&utm_medium=social&utm_campaign=machinedreamspodcast
In-person and live training: https://www.blackswanltd.com/live-events?utm_source=youtube&utm_medium=social&utm_campaign=machinedreamspodcast
Online negotiation training: https://www.blackswanltd.com/online-negotiation-classes?utm_source=youtube&utm=social&utm_campaign=machinedreamspodcast