

Insurance Touches Everything: Rebekah Ratliff on Shaping the Future of the Industry
In this second episode, in partnership with the National African American Insurance Association (NAAIA), I interview Rebekah Ratliff, International Mediator and Arbitrator at JAMS. Rebekah is a servant leader and long-standing NAAIA advocate. Rebekah shares her remarkable 35-year journey, from earning a psychology degree to becoming a commercial claims professional and global dispute resolver. Throughout our conversation, she reflects on how staying curious, leading with faith, and leaning into continuous learning have shaped her career, while offering invaluable insights on the critical difference between workplace authenticity and assimilation. Rebekah also details her passion for uplifting the next generation of diverse insurance professionals. She highlights the powerful impact of trade associations like NAAIA. She shares her visionary work with HBCU Impact, including her insurance course at Howard University School of Law, the Global Impact initiative taking students to London, and expanding cross-border connections in Africa. Rebekah champions focused mentorship and career development as the true keys to securing a vibrant, inclusive future for the industry.


















