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Touchpoint Talk

friendlyway

Willkommen beim “Touchpoint Talk” mit friendlyway, dem Podcast über die intelligente Fusion von digitalen Möglichkeiten und physischen Räumen in Unternehmen und Behörden. Gemeinsam mit Experten und Anwendern sprechen wir über die besten Strategien und Technologien, um physische Touchpoints zu digitalisieren. Vom Besucher-Check-in über interaktive Terminals bis zum Digital Signage – wir analysieren, was wirklich funktioniert, um Erlebnisse zu schaffen und Prozesse zu optimieren.

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  • 35 episodes
  • a few times a week
  • Avg 6 min
  • German

Episodes 35

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  • S4 · E9
    August 7 · 7 min

    Centralne zarządzanie siecią ekranów Digital Signage w wielu lokalizacjach

    Jak sprawnie kontrolować multimedia w setkach oddziałów firmy? W tym odcinku omawiamy centralne zarządzanie siecią ekranów Digital Signage z poziomu jednej przeglądarki. Wyjaśniamy, jak systemy CMS w chmurze pozwalają na automatyczne harmonogramowanie treści, zdalny monitoring sprzętu oraz dynamiczną personalizację komunikatów dla poszczególnych lokalizacji. Podpowiadamy też, jak integracja z systemami ERP/CRM buduje spójny wizerunek marki i skraca czas wdrażania kampanii, odciążając lokalne działy IT. Przeczytaj pełny artykuł: https://friendlyway.pl/zarzadzanie-digital-signage-w-wielu-lokalizacjach #DigitalSignage #CMS #CloudDigitalSignage #ZdalneZarządzanie #ContentScheduling #TransformacjaCyfrowa

  • S2 · E44
    August 6 · 4 min

    Warehouse Asset Management: Optimizing Equipment, Inventory, and Warehouse Performance

    Warehouse assets are easy to overlook until a missing scanner, idle forklift, or late repair disrupts the shift. This episode explains how tracking technologies, maintenance data, WMS and ERP integration, and smarter audits create clearer visibility and more reliable warehouse performance. Discover the complete guide #WarehouseAssetManagement #Logistics #SupplyChain #AssetManagement #Industry40

  • S4 · E8
    August 5 · 5 min

    Digital Signage w chmurze czy lokalnie - porównanie rozwiązań

    Wybór między Digital Signage w chmurze a wersją lokalną (On-Premise) kluczowo wpływa na strukturę wydatków, obciążenie działu IT oraz elastyczność sieci ekranów. W tym odcinku omawiamy najważniejsze różnice między modelami SaaS i On-Premise, analizujemy ich zalety, ograniczenia oraz scenariusze zastosowań – od sieci handlowych i franczyz po banki i zakłady przemysłowe. Podpowiadamy również, kiedy warto wdrożyć rozwiązanie hybrydowe. Przeczytaj pełny artykuł: https://friendlyway.pl/digital-signage-w-chmurze-czy-lokalnie #DigitalSignage #CloudDigitalSignage #OnPremise #TransformacjaCyfrowa #InfrastrukturaIT #SaaS #CMS

  • S3 · E10
    August 5 · 8 min

    Quando è il momento di sostituire il registro visitatori cartaceo

    In questo episodio parliamo di quando e perché è giunto il momento di sostituire il registro visitatori cartaceo con un sistema digitale avanzato. Esploriamo i limiti operativi della registrazione manuale, le criticità legate al GDPR, l'azzeramento dei tempi di attesa tramite QR Code e le migliori strategie per pianificare la transizione verso una reception intelligente e sicura. Leggi l’articolo completo: https://friendlyway.it/quando-sostituire-registro-visitatori-cartaceo #VisitorExperience #VisitorManagement #DigitalReception #RegistrazioneVisitatori #ConformitaGDPR #DigitalTransformation

  • S3 · E8
    August 5 · 5 min

    Come integrare il Visitor Management con il controllo accessi aziendale

    In questo episodio parliamo di come integrare un Visitor Management System con il controllo accessi aziendale per digitalizzare l'accoglienza e rafforzare la sicurezza fisica. Esploriamo l'automazione degli ingressi tramite QR code, l'azzeramento delle code con i chioschi self-service, la piena conformità alle normative GDPR e la sincronizzazione via REST API con l'infrastruttura d'accesso preesistente. Leggi l’articolo completo: https://friendlyway.it/integrare-visitor-management-controllo-accessi-aziendale #VisitorExperience #VisitorManagement #DigitalReception #ControlloAccessi #CheckInDigitale #ConformitaGDPR

  • S3 · E7
    August 4 · 6 min

    Visitor Management per fornitori e manutentori: best practice operative

    Migliorare la visitor experience in azienda significa trasformare l'accoglienza in un percorso fluido, rapido e sicuro fin dal pre-check-in. In questo episodio scopriamo come un Visitor Management System digitalizza ogni fase dell'ingresso: preregistrazione online con invio di QR code, chioschi self-service per azzerare le code in reception, stampa automatica del badge, notifiche istantanee all'host e pieno rispetto della privacy secondo la normativa GDPR. Leggi l’articolo completo: https://friendlyway.it/migliorare-esperienza-visitatore-pre-check-in-uscita #VisitorExperience #VisitorManagement #DigitalReception #ControlloAccessi #CheckInDigitale #ConformitaGDPR

  • S2 · E43
    July 31 · 4 min

    Supply Chain Control Towers: Real-Time Visibility for Smarter Supply Chain Management

    When a late truck, shifting stock levels, or missed supplier milestone can disrupt the wider network, speed matters. This episode explores how supply chain control towers reveal emerging risks, support faster decisions, and connect planning with day-to-day operations. Explore the full article: https://www.friendlyway.com/what-is-supply-chain-control-tower/ #SupplyChainControlTower #LogisticsTechnology #Operations #Industry40

  • S1 · E135
    July 31 · 5 min

    Automatisierte Zutrittsfreigabe für den modernen Lieferverkehr

    Erfahren Sie, wie automatisierte Zutrittsfreigaben den Lieferverkehr beschleunigen, Sicherheitsprozesse optimieren und den Zugang für LKW, Lieferanten und Speditionen digital steuern. Mehr erfahren: https://www.friendlyway.de/automatisierte-zutrittsfreigabe-lieferverkehr

  • S1 · E134
    July 30 · 6 min

    Digitale Ankunftssteuerung für effiziente LKW-Transporte

    Erfahren Sie, wie digitale Ankunftssteuerung für LKW-Transporte Wartezeiten reduziert, Zeitfenster optimiert und die Koordination von Fahrzeugen auf dem Werksgelände verbessert. Mehr erfahren: https://www.friendlyway.de/digitale-ankunftssteuerung-lkw-transporte

  • S2 · E42
    July 28 · 5 min

    Warehouse Automation Trends for 2026: Technologies Transforming Modern Warehouses

    What does the warehouse of 2026 actually look like? In this episode, we unpack 15 automation trends shaping logistics, including AI-powered optimization, cobots, IIoT, orchestration, and smarter yard operations — plus the integration mistakes that can quietly erase ROI. Explore the full article: https://www.friendlyway.com/warehouse-automation-trends-2026/ #WarehouseAutomation #SupplyChain #LogisticsTechnology #Robotics #SmartWarehouse

  • S3 · E6
    July 27 · 6 min

    Visitor Management per fornitori e manutentori: best practice operative

    Fornitori e manutentori accedono spesso ad aree sensibili, impianti produttivi e infrastrutture critiche. In questo episodio scopriamo come il Visitor Management digitale rende ogni ingresso più sicuro ed efficiente grazie a preregistrazione, verifica preventiva dei documenti, check-in con QR code, badge temporanei, controllo degli accessi e monitoraggio delle presenze in tempo reale. Leggi l’articolo completo: https://friendlyway.it/visitor-management-fornitori-manutentori-best-practice #VisitorManagement #GestioneFornitori #Manutentori #ControlloAccessi #CheckInDigitale #SicurezzaSulLavoro #DUVRI

  • S1 · E133
    July 24 · 6 min

    Echtzeitdaten für eine effizientere Hofabwicklung

    Erfahren Sie, wie Echtzeitdaten die Hofabwicklung verbessern, Lkw-Bewegungen transparenter machen und Unternehmen dabei helfen, Wartezeiten sowie Prozesskosten zu reduzieren. Mehr erfahren https://www.friendlyway.de/echtzeitdaten-hofabwicklung

  • S2 · E41
    July 24 · 5 min

    Warehouse Orchestration: Coordinating Automation, Software, and Warehouse Operations

    More automation does not automatically create a smoother operation. In this episode, we unpack the logic behind warehouse orchestration: how WMS, WES, WCS, robotics, data, and human decisions can work as one adaptive system — and where integration, visibility, and change management make the difference. Explore the complete article: https://www.friendlyway.com/warehouse-orchestration-explained/ #WarehouseOrchestration #SmartLogistics #SupplyChainTechnology #WarehouseRobotics

  • S2 · E40
    July 23 · 4 min

    Warehouse Control Systems: The Technology Behind Automated Warehouse Operations

    Automation moves fast — but without coordination, it can create bottlenecks just as quickly. This episode explores how Warehouse Control Systems direct material flow, balance workloads, connect warehouse software with equipment, and help operations react when real-world conditions change. Explore the full article: https://www.friendlyway.com/warehouse-control-systems-how-they-work/ #WarehouseControlSystem #WarehouseTechnology #SupplyChain #Automation

Showing 21–35 of 35 episodes