EducationSelf-ImprovementBusinessEntrepreneurshipHow To

The SIXCOMMS Podcast: Elevate Your Communication Skills

Lisa Partridge

The Six Cs in SIXCOMMS stand for: Connection, Curiosity, Compassion, Clarity, Customization and Consistency.

I'm Lisa, your host, and I believe these are the key ingredients to effective communication.

Now more than ever, we need to put human connection first when communicating across all channels and platforms. This podcast explores all things to do with communicating in a work environment now.

You will be able to pick up tips and techniques that will help you improve the way you communicate with yourself and others.

Website: https://www.sixcomms.org/
Email me at: lisa@sixcomms.org

Play

Open in

20 episodes
Avg 31 min
English

Support the show

Goes straight to the publisher. podnod takes nothing.

Support this Podcast

Episodes 20

Newest Oldest Longest

All20 Unplayed20 In progress0 Played0

S7 · E6
August 11 · 17 min
Episode 86: Growing Our Leadership: Reflections on our growth, service and the courage to communicate what we truly stand for with Vadivu Govind
Send us Fan Mail What have we learned from five episodes of exploring leadership together? That's the question we sit with in this final episode of our special series with Vadivu Govind of Inner Wealth. Throughout this journey, we kept returning to one idea: what servant leadership really means to us. We thought of the leaders who shaped us, some from years ago, some from childhood, some no longer here. These reflections reminded us of something simple but powerful: servant leadership isn’t about titles. It's a way of being, available to all of us, one that can transform how we show up in our communities and workplaces. When we surround ourselves with people who share this way of being, servant leadership doesn't just survive, it spreads. Together, we can build environments where growth, collaboration, and real change take root. Now it's your turn to reflect. As you listen, ask yourself: where do these themes show up in your own leadership? Whether you're leading a team today or just beginning to find your voice, one truth holds for all of us, we each have the power to make a difference. We encourage you, if you haven’t already, to tune in to the five episodes that make up this series and explore the valuable resources that accompany each episode. Thank you for listening along with us! About Lisa Partridge: Lisa founded SIXCOMMS, where she works as a communication skills specialist, podcast host, and leader of walking experiences that help people build deeper connection, clarity, and confidence through meaningful conversations in nature. Her work enables individuals and teams to communicate with greater authenticity, curiosity, and compassion while strengthening relationships in an increasingly distracted world. About Vadivu Govind: Vadivu is the Founding Director of Inner Wealth, a leadership evolution organisation that enables people to cultivate the inner capacities to lead with greater care and wisdom while creating meaningful impact in an increasingly complex world. In the age of AI, her work reminds people what it means to be human. Timestamps [00:02:28] Leadership through turbulent times. [00:06:51] Redefining leadership on personal terms. [00:12:07] Higher-purpose friendship circles. [00:14:32] Authentic self and servant leadership. Connect with us: Websites: https://www.sixcomms.org/ | http://innerwealth.global/ Emails: lisa@sixcomms.org | vadivu@innerwealth.global LinkedIn: https://www.linkedin.com/in/lisasing/ | https://www.linkedin.com/in/vadivugovind/ Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S7 · E5
August 4 · 23 min
Episode 85: Loving Flawed Leaders: How Unconditional Love Grows Our Own Humanity and Leadership with Vadivu Govind
Send us Fan Mail What changes when we put love at the centre of our own leadership journey? It's not a pairing we hear often, but maybe it should be. Transforming today's leadership culture takes more than pointing at flawed leaders; it takes a collective commitment to love and support one another, especially when we spot behaviours that neglect service to others. That's because our norms and structures are co-created by all of us. Once we recognise our own role in enabling certain behaviours, we gain the power to change them. Healing flawed leadership isn't the leader's job alone. It's shared work that calls for compassion, understanding, and everyone showing up. Trauma and harsh judgment can make love and compassion harder to access. But naming and walking through those barriers dismantles them and makes room for collective healing and growth. This is Episode 5 of 6, a special series co-hosted with Vadivu Govind of Inner Wealth About Lisa Partridge: Lisa founded SIXCOMMS, where she works as a communication skills specialist, podcast host, and leader of walking experiences that help people build deeper connection, clarity, and confidence through meaningful conversations in nature. Her work enables individuals and teams to communicate with greater authenticity, curiosity, and compassion while strengthening relationships in an increasingly distracted world. About Vadivu Govind: Vadivu is the Founding Director of Inner Wealth, a leadership evolution organisation that enables people to cultivate the inner capacities to lead with greater care and wisdom while creating meaningful impact in an increasingly complex world. In the age of AI, her work reminds people what it means to be human. Timestamps: [00:00:26] Love is a verb. [00:08:43] Collective responsibility for leadership. [00:19:29] Love and leadership connection. [00:21:29] The power of unconditional love. Resources & Practice: Here is the link to this episode's resource list: https://drive.google.com/file/d/1GeCWHjXu8IGZuds7O-EvRE2VmCyNV6vn/view?usp=drive_link Connect with us: Websites: https://www.sixcomms.org/ | http://innerwealth.global/ Emails: lisa@sixcomms.org | vadivu@innerwealth.global LinkedIn: https://www.linkedin.com/in/lisasing/ | https://www.linkedin.com/in/vadivugovind/ Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S7 · E4
July 28 · 24 min
Episode 84: Leadership and Educator Development for the Greater Good: Inner Growth, Healing and Wellbeing for Positive Impact with Vadivu Govind
Send us Fan Mail How do we develop leaders who create lasting positive impact rather than unintended harm? And what role do educators play in shaping the leaders our world needs? In this episode, we explore why leadership selection is just as important as leadership development, and the importance of one’s inner life, wellbeing and orientation towards the greater good in leadership and educator development. Together, we discuss the value of healing and growth, drawing on insights from Parker Palmer, Dr. Thomas Hübl, and inspiring examples from education. We also examine how supporting educators and leaders in their own inner growth can create ripple effects that strengthen organisations, communities, and future generations. This is Episode 4 of 6, a special series co-hosted with Vadivu Govind of Inner Wealth About Lisa Partridge: Lisa founded SIXCOMMS, where she works as a communication skills specialist, podcast host, and leader of walking experiences that help people build deeper connection, clarity, and confidence through meaningful conversations in nature. Her work enables individuals and teams to communicate with greater authenticity, curiosity, and compassion while strengthening relationships in an increasingly distracted world. About Vadivu Govind: Vadivu is the Founding Director of Inner Wealth, a leadership evolution organisation that enables people to cultivate the inner capacities to lead with greater care and wisdom while creating meaningful impact in an increasingly complex world. In the age of AI, her work reminds people what it means to be human. Timestamps: [00:02:33] Leadership selection and development. [00:06:18] Healing in leadership development. [00:10:49] Lighthouse organizations. [00:15:51] Inspiring qualities of teachers. [00:20:36] Educator well-being and systems. Resources & Practice: Here is the link to this episode's resource list: https://drive.google.com/file/d/1JaN-NMOAqODnMqiQDBY-bKzpW0512sL8/view?usp=drive_link Connect with us: Websites: https://www.sixcomms.org/ | http://innerwealth.global/ Emails: lisa@sixcomms.org | vadivu@innerwealth.global LinkedIn: https://www.linkedin.com/in/lisasing/ | https://www.linkedin.com/in/vadivugovind/ Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S7 · E3
July 21 · 31 min
Episode 83: Unleashing the Power of Servant Leadership: Moral Courage, Finding Your Tribe and Leading with Ethical Power with Vadivu Govind
Send us Fan Mail How do we develop leaders who create lasting positive impact rather than unintended harm? And what role do educators play in shaping the leaders our world needs? In this episode, we explore why leadership selection is just as important as leadership development, and the importance of one’s inner life, wellbeing and orientation towards the greater good in leadership and educator development. Together, we discuss the value of healing and growth, drawing on insights from Parker Palmer, Dr. Thomas Hübl, and inspiring examples from education. We also examine how supporting educators and leaders in their own inner growth can create ripple effects that strengthen organisations, communities, and future generations. This is Episode 3 of 6, a special series co-hosted with Vadivu Govind of Inner Wealth. About Lisa Partridge: Lisa founded SIXCOMMS, where she works as a communication skills specialist, podcast host, and leader of walking experiences that help people build deeper connection, clarity, and confidence through meaningful conversations in nature. Her work enables individuals and teams to communicate with greater authenticity, curiosity, and compassion while strengthening relationships in an increasingly distracted world. About Vadivu Govind: Vadivu is the Founding Director of Inner Wealth, a leadership evolution organisation that enables people to cultivate the inner capacities to lead with greater care and wisdom while creating meaningful impact in an increasingly complex world. In the age of AI, her work reminds people what it means to be human. Timestamps: [00:03:19] Moral courage in leadership. [00:06:01] Moral courage and inner dialogue. [00:10:07] Authentic connections through shared values. [00:14:02] Ecosystem of support and connection. [00:18:59] Higher purpose friendship. [00:23:09] Servants who could lead. [00:27:37] Leadership beyond the workplace. Resources & Practice: Here is the link to this episode's resource list: https://drive.google.com/file/d/1dIuzMkPSbK2wFwdLMcOADCAKrqfgL-IZ/view?usp=drive_link Connect with us: Websites: https://www.sixcomms.org/ | http://innerwealth.global/ Emails: lisa@sixcomms.org | vadivu@innerwealth.global LinkedIn: https://www.linkedin.com/in/lisasing/ | https://www.linkedin.com/in/vadivugovind/ Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
July 14 · 36 min
Episode 82: Inner Communication for Transformational Leadership: From Emotional Awareness to Servant Leadership - leading from the inside out with Vadivu Govind
Send us Fan Mail What if the feelings we try to push aside are actually trying to tell us something important? In this episode, we discuss why honoring our feelings matters, how to uncover the unmet needs behind them, and how this self-awareness can fuel positive change in our spheres of influence. Through personal stories and a practical exercise, we invite you to reflect on your own feelings and needs, and how they can become a source of strength and service in your leadership journey. We also share about a form of leadership that can have a more healing and elevating effect on society, and we will explore this further in future episodes. This is Episode 2 of 6, a special series co-hosted with Vadivu Govind of Inner Wealth About Lisa Partridge: Lisa founded SIXCOMMS, where she works as a communication skills specialist, podcast host, and leader of walking experiences that help people build deeper connection, clarity, and confidence through meaningful conversations in nature. Her work enables individuals and teams to communicate with greater authenticity, curiosity, and compassion while strengthening relationships in an increasingly distracted world. About Vadivu Govind: Vadivu is the Founding Director of Inner Wealth, a leadership evolution organisation that enables people to cultivate the inner capacities to lead with greater care and wisdom while creating meaningful impact in an increasingly complex world. In the age of AI, her work reminds people what it means to be human. Timestamps: [00:03:12] Role of Feelings in Leadership [00:05:07] Personal Story: Art Therapy and Leadership [00:08:16] Identifying Unmet Needs [00:09:22] Addressing Conflict in Personal Spheres [00:12:16] Empowerment Through Identifying Feelings [00:14:17] Personal Reflection: Writing and Healing [00:26:11] Updating the View of Leadership [00:32:58] Effectiveness of Servant Leadership [00:34:01] Interactive Experiment for Listeners Resources & Practice: Here is the link to this episode's resource list as well as the process we went through in identifying our feelings and unmet needs: https://drive.google.com/file/d/1VGvEbzPxsB3PUAMmPOxmYZHNCRlUT_Nz/view?usp=drive_link Connect with us: Websites: https://www.sixcomms.org/ | http://innerwealth.global/ Emails: lisa@sixcomms.org | vadivu@innerwealth.global LinkedIn: https://www.linkedin.com/in/lisasing/ | https://www.linkedin.com/in/vadivugovind/ Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S7 · E1
July 7 · 43 min
Episode 81: Leadership and the Global Crises - The neglect of our inner world and its impact on our global crises with Vadivu Govind
Send us Fan Mail What if the chaos we're living through isn't just a crisis, but an invitation? In this opening episode, we ask a question most leadership conversations skip: what's happening inside us, and how is that shaping the world around us? We explore how an imbalanced relationship to the material world erodes our collective wellbeing, what trauma has to do with our global crises, how these crises can awaken our wiser leadership, and how an unlikely coffee conversation sparked this entire six-part series. This is Episode 1 of 6 of a special series co-hosted with Vadivu Govind of Inner Wealth. Real leadership starts from within. This is where we begin. About Lisa Partridge: Lisa founded SIXCOMMS, where she works as a communication skills specialist, podcast host, and leader of walking experiences that help people build deeper connection, clarity, and confidence through meaningful conversations in nature. Her work enables individuals and teams to communicate with greater authenticity, curiosity, and compassion while strengthening relationships in an increasingly distracted world. About Vadivu Govind: Vadivu is the Founding Director of Inner Wealth, a leadership evolution organisation that enables people to cultivate the inner capacities to lead with greater care and wisdom while creating meaningful impact in an increasingly complex world. In the age of AI, her work reminds people what it means to be human. Timestamps: [00:07:48] Materialism and its consequences. [00:10:20] Inner leadership vs. external influences. [00:15:15] Childhood trauma and its impact. [00:20:46] Embodying compassion in customer service. [00:28:47] Connection, curiosity, and compassion. [00:30:12] The power of love. [00:34:51] Back to basics and the “water well” metaphor [00:41:08] Empowered leadership through collaboration Resources & Practice: Here is the link to all the resources we mention in this podcast as well as the practice we recommend after listening to this episode: https://drive.google.com/file/d/1YtxrTPtZ8GafX8FWI_l1LWJw4tIBZRBd/view?usp=drive_link Connect with us: Websites: https://www.sixcomms.org/ | http://innerwealth.global/ Emails: lisa@sixcomms.org | vadivu@innerwealth.global LinkedIn: https://www.linkedin.com/in/lisasing/ | https://www.linkedin.com/in/vadivugovind/ Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S6 · E80
Oct 28, 2025 · 10 min
Episode 80: The Power of the Six Cs in Podcasting
Send us Fan Mail We’re celebrating 80 episodes of The SIXCOMMS Podcast! A huge thank-you to all my incredible guests and to you, our listeners from around the world. Your curiosity and support is very much appreciated. It’s amazing to think it all began with me, a complete novice, walking around my local reservoir, inspired by other podcasters and deciding to just hit record! From those first 10 episodes with close friends (including my dad!) to co-hosting a season with the brilliant Melanie Staunton, spotlighting inspiring voices from Singapore, and interviewing talented authors and seasoned speakers, it’s been an incredible learning journey. One thing has stayed constant: my curiosity about the Six Cs of Effective Communication and how they can help us all become better communicators. In this milestone episode, I share six key lessons from podcasting, viewed through the lens of the Six Cs, along with practical tips to help you start, grow, or strengthen your own podcast with authenticity and impact. Tune in, celebrate with me, and let me know which episode or guest has inspired you most! Timestamps: 00:00:55 - The Six C's of Effective Communication 00:01:17 - The Story Behind the Podcast 00:03:05 - Connection 00:03:47 - Tip 1: Chemistry Test Call 00:04:08 - Curiosity 00:04:31 - Tip 2: Channeled Curiosity 00:04:52 - Compassion 00:05:23 - Tip 3: Thoughtful Gestures 00:06:07 - Clarity 00:06:28 - Tip 4: Preparing Thoroughly 00:07:00 - Customization 00:07:11 - Tip 5: Audience Profile 00:07:22 - Consistency 00:07:42 - Tip 6: Realistic Scheduling 00:08:04 - Recap of Six Tips 00:08:25 - Applying the Six C's Beyond Podcasting 00:09:39 - Reflection Questions Resources: Download your 6 Cs to a Thriving Communicator guide and subscribe to our monthly email newsletter: here! Tune into Episode 70: How We Make Conversations Count: Learning Through Podcasting Happy listening! Connect with Lisa: Website: https://www.sixcomms.org/ Email: lisa@sixcomms.org LinkedIn: https://www.linkedin.com/in/lisasing/ Instagram: https://www.instagram.com/sixcomms_podcast/ If you’d prefer to watch episodes, check out our YouTube channel: https://www.youtube.com/@sixcommsconversations2025 Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S6 · E79
Sep 19, 2025 · 29 min
Episode 79: Top Tips to Nail Your Pitch with Kirun Goy
Send us Fan Mail If you're looking to enhance your presentation skills and make a lasting impression, this episode is a must-listen! Kirun's curiosity sits at the intersection of brain science, leadership, and education to nudge how people feel, think and act. Having delivered over 1400 keynotes and workshops reaching over 100,000 professionals worldwide, he gives practical tools to help leaders navigate themselves, their teams, and organisations with intention. He's the host of the BrainTools Podcast, making cognitive science actionable and is a Senior Facilitator with Harvard Business Publishing; bridging leadership theory and practice with Fortune 500 companies. Here are just a couple of tips Kirun shares: The Power of the Expectation Gap: Kiran shares the importance of breaking the audience's expectations during a pitch. By doing something unexpected, like starting with reasons not to invest, speakers can capture attention and create a memorable experience. This principle can be applied not just in pitches but in all forms of communication! The Importance of Curiosity: a powerful quote from Harvard professor Clayton Christensen: "Without a good question, an answer has no place to live." This highlights the significance of curiosity in our interactions. By asking the right questions and genuinely seeking to understand our audience, we can tailor our pitches to meet their needs and foster a deeper connection. Curiosity not only enhances our communication but also opens the door to new insights and opportunities. Post-listening reflection question: How might you apply the idea of the “expectation gap” to your own pitches, presentations, or everyday communication? Timestamps: 00:01:55 - Memorable Pitches and the Expectation Gap 00:03:21 - Structuring a Clear and Compelling Pitch 00:04:55 - The Importance of Emotional Connection 00:07:27 - Engaging with Numbers in a Pitch 00:09:43 - Using Hot Button Words Effectively 00:12:23 - Common Mistakes in Pitching 00:13:52 - The Power of Premortems 00:15:56 - Leveraging Micro-Commitments 00:16:08 - Enhancing Pitches with Body Language and Tone 00:19:36 - Balancing Authenticity and Preparation 00:22:27 - Techniques for Staying Confident and Adaptable 00:26:32 - Recap of Key Techniques Resources: Download the 6Cs of a Thriving Communicator Guide here! Brain Tools Podcast: https://braintools.podbean.com/ Persuade Better with Brain Science Build Confidence with Brain Science Connect with Kirun: Website: https://www.kirungoy.com/ LinkedIn: https://www.linkedin.com/in/kirungoy/ Connect with Lisa: Website: https://www.sixcomms.org/ Email: lisa@sixcomms.org LinkedIn: https://www.linkedin.com/in/lisasing/ YouTube channel: https://www.youtube.com/@sixcommsconversations2025 Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S6 · E78
Aug 15, 2025 · 39 min
Episode 78: Decoding Executive Presence with Sharmini Suthan
Send us Fan Mail If you’ve heard of Executive Presence and aren’t really sure what it is and how it can help you, this episode is for you! Sharmini Suthan has 30 years of experience sculpting confident communicators and is the Managing Partner at BeInClarity. She’s a Master Trainer for the globally renowned Think on Your Feet® programme and an accredited practitioner for SoundWave® Global. Here are just a couple of takeaways from our conversation: The Framework of Executive Presence: Appearance accounts for only 5% of executive presence, communication makes up 28%, and gravitas holds 67%! This breakdown emphasizes that how we communicate and the gravitas we bring to our interactions are far more impactful than our physical appearance. We can all work on our communication skills and the way we carry ourselves to enhance our presence as leaders. The Power of Voice: Sharm shares her own insightful journey in learning about her voice, how it has been perceived by her work colleagues, and the significance of this. By becoming more aware of our vocal strategies, whether we are advising, suggesting, or asking, we can better connect with our audience and foster a sense of trust and safety. As always, we’d love to hear your thoughts on this episode! Reflect on this question: How do you think your communication style influences the trust and safety others feel when interacting with you? Timestamps: 00:02:05 - Defining Executive Presence 00:02:53 - Sharm's Journey to Understanding Executive Presence 00:03:26 - Discovering Sylvia Ann Hewlett's Framework 00:04:08 - The Venn Diagram of Executive Presence 00:06:33 - Clarifying Gravitas 00:07:03 - The Impact of Gravitas on Others 00:09:07 - The Myth of Being Born with Executive Presence 00:10:18 - Balancing Confidence, Warmth, Strength, and Approachability 00:10:57 - Sharm's Personal Experience with Voice Perception 00:12:42 - The Role of Voice in Perception and Communication 00:14:34 - Using Voice Strategies to Build Trust and Safety 00:21:01 - The ASK Framework: Awareness, Skill, Knowledge 00:25:08 - The Role of Compassion in Leadership 00:26:01 - Defining Compassion and Its Application 00:27:09 - Empathy and Trust in Gravitas 00:28:01 - Using Voice to Project Compassion 00:30:25 - Becoming Best Friends with Your Voice 00:32:32 - Practical Tips for Developing Executive Presence 00:36:26 - Planning and Influencing Your Development Resources: Executive Presence 2.0, Sylvia Ann Hewlett Presence, Amy Cuddy Emotional Equations, Chip Conley SoundWave https://soundwave.global/personal-growth-and-professional-development/#search/sharmini/_blank Connect with Sharmini: Email: sharmini@beinclarity.com LinkedIn: https://www.linkedin.com/in/sharmini-suthan/ Connect with Lisa: Website: https://www.sixcomms.org/ Email: lisa@sixcomms.org LinkedIn: https://www.linkedin.com/in/lisasing/ If you’d prefer to watch episodes, check out our YouTube channel: https://www.youtube.com/@sixcommsconversations2025 Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S6 · E77
Aug 1, 2025 · 43 min
Episode 77: Inner Billionaire Heartset: Communication As An Act of Service with Vadivu Govind
Send us Fan Mail If you’re curious to learn how the five pathways of being, loving, serving, growing, and playing can lead to a more meaningful life and inspire those around you. This episode is for you! Vadivu Govind is a vision and space holder evolving our understanding of wealth beyond the financial. “Inner wealth” reminds us all of the intangibles such as universal love, service and character growth that bring us true, collective wellbeing”. She is the Founding Director of Inner Wealth, a purpose-led consultancy that nurtures life-giving leadership, workplaces, education and changemaking. Here are just a couple of takeaways from our conversation: The Ripple Effect of Kindness: Vadivu shared that communication is an act of service, and by being mindful of our words and actions, we can positively impact others. Imagine the transformation in our workplaces and communities if we all committed to this practice! Let’s be the catalysts for change by embodying kindness and compassion in our daily interactions. Creating Meaningful Connections: Vadivu highlights the importance of connection, not just with others, but with ourselves. She encourages us to check in with our own values and motivations, and to surround ourselves with individuals who embody the qualities we aspire to cultivate. By building a personal universe of "inner billionaires," we can support each other in our journeys toward growth and service. This connection is vital for fostering a fulfilling and human-centered culture in our workplaces. As always, we’d love to hear your thoughts on this episode! What does ‘inner wealth’ mean to you, and how are you currently nurturing it in your daily life? Timestamps: 00:02:09: Defining Inner Billionaire Heartset 00:05:03: Pathways to Inner Wealth 00:09:56: Practical Impact of Inner Billionaire Heartset 00:13:05: Cultivating Transformative Dialogue 00:13:27: Device-Free Presence 00:14:42: Power of Appreciation 00:16:06: Vulnerability and Compassionate Listening 00:17:31: Embracing Silence 00:22:31: Integrating Love, Service, and Growth at Work 00:25:50: Taxi Driver Story 00:28:04: Transforming Customer Service 00:30:10: Realistic Workplace Changes 00:32:44: Addressing Pessimism in the Workplace 00:35:18: Practical Tips for Inner Billionaire Heartset Addendum: The three questions, “Did I give and receive love? Did I become all I can be? Did I leave the planet a little better?” were what Dr Elisabeth-Kubler Ross found people asked themselves to determine whether their life had been meaningful as reported in “Whistle While You Work” by Richard J. Leider and David A. Shapiro. Resources: Curated Resources Connect with Vadivu: Website: http://innerwealth.global/ Email: vadivu@innerwealth.global LinkedIn: https://www.linkedin.com/in/vadivugovind/ Connect with Lisa: Website: https://www.sixcomms.org/ Email: lisa@sixcomms.org LinkedIn: https://www.linkedin.com/in/lisasing/ YouTube: https://www.youtube.com/@sixcommsconversations2025 Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S6 · E76
Jul 16, 2025 · 35 min
Episode 76: Embodied Communication: Body Language & Presence in Practice with Kai Ying Loh
Send us Fan Mail Want to be inspired and rethink how your body shapes your communication? This episode is for you! Kai Ying Loh is an Ontological and NLP coach, co-host of The Curious Co. Podcast, and former national table tennis player. With 8 years in Singapore’s public sector, she’s worked in OD, L&D, and research. She coaches a global clientele and speaks English, Mandarin, German, and Indonesian. She studied linguistics at the National University of Singapore. Here are just a couple of takeaways from our conversation: Alignment Between Words and Body Language: One of the most powerful insights from our discussion was the idea of alignment. It's not just about what we say, but how we say it. Our body language, facial expressions, and overall presence should match our words to convey authenticity. When there's a mismatch, it can lead to misunderstandings and a breakdown in trust. Kai shared a personal story about a high-stakes conversation with a former boss, illustrating how centering herself and being aware of her body language transformed the interaction. Practical Techniques for Effective Communication: We explored several practical techniques to help us stay calm and confident during challenging conversations. One standout tip was to breathe deeply and focus on the sensations in our bodies. This simple act can ground us and bring us back to the present moment, allowing us to respond more effectively. Kai also encouraged listeners to seek feedback from trusted friends about their non-verbal communication habits, which can reveal blind spots we may not be aware of. As always, we’d love to hear your thoughts on this episode! After listening, ask yourself: Have you ever felt a disconnect between your words and your body? Timestamps: [00:00:29] Defining Embodied Communication and Somatics [00:01:02] The Importance of Embodied Communication [00:02:57] Body Language and Physical Presence [00:03:23] Unconscious Communication [00:06:35] Listener's Role in Communication [00:07:38] Misalignment in Communication [00:08:14] Noticing Misalignment in Others [00:10:18] Personal Story: Difficult Conversation with a Boss [00:12:28] Centering Techniques and Their Impact [00:17:03] Impact of Positioning in Virtual Communication [00:19:05] Performance vs. Authenticity [00:20:00] Techniques for Staying Calm in High-Stakes Conversations [00:25:26] Practical Tips for Embodied Communication Resources: The Curious Co. Podcast Connect with Kai: Website: https://lohkaiying.com/ Email: coachwithkai@gmail.com LinkedIn: https://www.linkedin.com/in/kaiyingloh/ Connect with Lisa: Website: https://www.sixcomms.org/ Email: lisa@sixcomms.org LinkedIn: https://www.linkedin.com/in/lisasing/ If you’d prefer to watch episodes, check out our YouTube channel: https://www.youtube.com/@sixcommsconversations2025 Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S6 · E75
May 16, 2025 · 30 min
Episode 75: From Conflict to Curiosity: Transform How You Listen with Dr Jane Tuomola
Send us Fan Mail If you are looking for ways to have more productive and fulfilling conversations at your home or workplace, then this episode is for you! Dr Jane Tuomola, originally from the UK, is a Singapore-based therapist, coach, and trainer with over 20 years’ experience. She uses Solution Focused Practice to help clients create positive, goal-oriented change. A clinical psychologist and ICF-certified coach, Jane has edited two books on culturally responsive practice in Asia and is an Associate Fellow of the British Psychological Society. Here are just a couple of tips Jane shares: Be Curious, Not Furious: One of the most impactful insights from Jane was the idea of approaching conversations with curiosity rather than frustration. When we encounter negative behaviors or complaints, it’s essential to ask ourselves, “What is their good reason for doing this?” This mindset shift not only fosters understanding but also opens the door to more constructive dialogues. By being curious, we can uncover the underlying motivations and needs of others, leading to more meaningful connections. What’s the Wish Behind the Complaint? When faced with negativity, it’s crucial to dig deeper and understand the wishes or desires that lie beneath the surface. Jane encouraged us to ask ourselves, “What does this person really want?” By reframing complaints in this way, we can transform a potentially draining conversation into a collaborative problem-solving session. This not only helps in finding solutions but also strengthens our relationships by showing that we value the other person’s perspective. As always, we’d love to hear your thoughts on this episode! How might your conversations at home or work change if you approached complaints with curiosity instead of frustration? Timestamps: [00:00:13] Solution-focused listening explained. [00:03:50] Strengths in difficult conversations. [00:08:11] Active listening and engagement. [00:12:22] Making yourself present. [00:14:06] Overcoming anxiety through visualization. [00:17:13] Listening with the third ear. [00:20:40] Teamwork in challenging conversations. [00:22:47] Growth mindset in children. [00:26:15] Be curious, not furious. [00:29:16] Connection and curiosity in conversations. Resources: The Power of the Next Small Step Rayya Ghul Positively Speaking: The Art of Constructive Conversations with a Solutions Focus by Paul Z Jackson and Janine Waldman The Solution Focused Marriage: 5 Simple Habits that will Bring out the Best in Your Relationship by Elliot Connie The Solution Focused Parent: How to Help Conquer Challenges by Learning Skills by Ben Furman Relation Spaces: A Solution Focused Handbook for Parents by Vicky Essebag Connect with Jane: Website: https://janetuomola.com/ LinkedIn: https://www.linkedin.com/in/janetuomola/ Connect with Lisa: Website: https://www.sixcomms.org/ Email: lisa@sixcomms.org LinkedIn: https://www.linkedin.com/in/lisasing/ If you’d prefer to watch episodes, check out our YouTube channel: https://www.youtube.com/@sixcommsconversations517 Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S6 · E74
May 2, 2025 · 31 min
Episode 74: Holding Space with Laura Yates
Send us Fan Mail If you lead meetings, workshops or gatherings for your clients, team members, or community; this episode is for you! Laura Yates, founder of The Hummingbird Life, is a joy ambassador and mental health activist with 20 years' experience. She helps people feel empowered and supported as they overcome what’s holding them back. Like her spirit animal, the hummingbird, she encourages others to bloom and grow. Laura also founded Secret Sunrise Singapore, uplifting sunrise and sunset events that blend music, movement, and nature to celebrate connection. Here are just a couple of tips Laura shares: Creating Safe and Sacred Spaces: holding space is about creating a safe container for others to express themselves. Laura shared her unique approach, which includes rituals for opening and closing gatherings, whether they are in-person or online. These rituals help establish a sense of safety and connection, allowing participants to engage more authentically. Consider how you can incorporate similar practices in your meetings or team gatherings to foster deeper connections. Nature as a Teacher: one of the most inspiring aspects of our conversation was Laura’s perspective on nature as a powerful teacher. She highlighted how our surroundings can reflect our internal states and how connecting with nature can ground us. Whether it’s taking a moment to breathe in fresh air or simply walking barefoot on the grass, these small acts can significantly enhance our well-being and help us reconnect with ourselves and others. As always, we’d love to hear your thoughts on this episode! What’s one way you create safety and connection when leading a group, and how does nature inspire you in that? Timestamps: [00:01:30] Defining Holding Space [00:02:06] Creating a Safe and Sacred Container [00:04:12] The Importance of Preparation and Reflection [00:05:17] Challenges in Balancing Holding Space and Self-Care [00:09:04] Simple Rituals for Corporate Environments [00:14:08] Signs of Neglecting Self-Care [00:18:05] Setting Healthy Boundaries [00:23:09] Top Tips for Holding Space for Yourself Resources: YouTube: https://youtube.com/@the_hummingbird_life?si=Mt_J2tXrR-JrBEvj Meditations: https://insig.ht/Z5vH51X5rRb?utm_source=copy_link&utm_medium=content Connect with Laura: Website: https://the-hummingbird-life.com/ Email: laura.yates@the-hummingbird-life.com LinkedIn: https://www.linkedin.com/in/laura-yates-hummingbird/ Instagram: @thehummingbirdlife Connect with Lisa: Website: https://www.sixcomms.org/ Email: lisa@sixcomms.org LinkedIn: https://www.linkedin.com/in/lisasing/ YouTube channel: https://www.youtube.com/@sixcommsconversations517 Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S6 · E73
Apr 18, 2025 · 25 min
Episode 73: Curiosity At Work with Kenny Toh
Send us Fan Mail If you're feeling stuck in your current role or simply want to reignite your passion for learning, this episode is a must-listen. Kenny Toh is an international leadership and organisational development consultant, facilitator, and executive coach with 30 years of experience. His career spans Accenture, founding multiple ventures, and now leading Bridge Partnership’s Asia Pacific operations. A curious lifelong learner, he partners with global clients on leadership and transformation. Outside of work, Kenny enjoys hiking, open-water swimming, photography, and writing, combining his love of travel with meaningful, purpose-driven work. Here are just a couple of tips Kenny shares: The Power of Unlearning: One of the most memorable moments in our conversation was when Kenny shared his personal journey of learning to swim freestyle. He highlighted the necessity of unlearning old habits to make way for new skills. This concept is equally applicable in the workplace. As we navigate changes and challenges, we must be willing to let go of outdated practices and embrace new approaches. Remember, what got you here won't get you there! Look Inward, Outward, and Expand Your Circle: a simple yet powerful framework for reigniting curiosity: look inward to discover what brings you joy, look outward to explore new interests, and expand your circle by connecting with diverse people. This holistic approach not only enhances our personal growth but also enriches our professional lives. By staying open to serendipity and random stimuli, we can fuel our curiosity and creativity. As always, we’d love to hear your thoughts on this episode! When was the last time you felt truly curious or energized by something new, and how might you create more space for that in your daily life? Timestamps: [00:01:35] Defining Curiosity at Work [00:01:46] Curiosity in Career Growth [00:02:07] Kenny's Career Adventures [00:04:05] Following Curiosity Through People [00:04:22] Navigating Fast-Paced Changes [00:04:54] Strategies for Continuous Learning [00:08:03] Importance of Unlearning [00:08:21] Unlearning to Learn Freestyle Swimming [00:12:28] Three-Part Strategy for Business Recovery [00:14:19] Fostering Curiosity in Organizations [00:15:21] Asking Deeper Questions [00:17:20] Appreciative Inquiry and Solution-Focused Approach [00:18:07] Meerkat Moments [00:19:19] Practical Tips for Reigniting Curiosity [00:22:30] Staying Open to Serendipity Resources: https://www.globalcuriosityinstitute.com/ Kenny’s Blog: https://kennytoh.com/ Connect with Kenny: Website: https://bridge-partnership.com/ Email (work): Kenny.toh@bridge-partnership.com Email (personal): Kennytoh1970@gmail.com LinkedIn: https://www.linkedin.com/in/kennytoh/ Instagram: @the_miloist Connect with Lisa: Website: https://www.sixcomms.org/ Email: lisa@sixcomms.org LinkedIn: https://www.linkedin.com/in/lisasing/ If you’d prefer to watch episodes, check out our YouTube channel: https://www.youtube.com/@sixcommsconversations517 Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S6 · E72
Apr 4, 2025 · 29 min
Episode 72: Space to Connect with Emily Gardner
Send us Fan Mail Whether you're a facilitator, a team leader or a manager or simply someone interested in improving how you create space for others to connect and feel comfortable contributing to discussions, this episode is for you! Emily Gardner is a trainer, facilitator and coach. She specialises in facilitation skills, and has equipped over 1000 innovators and 250 facilitators. Emily is the author of: The Path of the Guide: A Framework for Effective Corporate Facilitation. Here are just a couple of tips Emily shares: Mindset and Intention Matter: setting a clear mindset and intention at the beginning of any session is crucial. Emily emphasized using catchy phrases like "share the air" and "digimindful" to create a memorable framework for participants. This not only helps everyone understand the expectations but also fosters a sense of belonging and engagement throughout the session. Equality in Conversation: We also discussed the importance of equality and turn-taking in conversations, especially in diverse settings. Emily shared practical techniques like the "round technique," where everyone gets a chance to speak, and utilizing the chat function in virtual environments to balance voices. This approach not only empowers participants but also enriches the discussion by incorporating a variety of perspectives. As always, we’d love to hear your thoughts on this episode! What strategies have helped you create spaces for genuine connection? Timestamps: [00:02:04] Discussion on Vulnerability in Facilitation [00:04:57] Balancing Vulnerability and Professionalism [00:06:44] Mental Barriers to Deep Connections [00:09:05] Challenges of Introversion in Virtual Spaces [00:11:34] Importance of Early Engagement [00:12:18] Facilitator's Role in Virtual Spaces [00:13:08] Avoiding Front-Loading in Sessions [00:14:45] Setting Mindsets and Intentions [00:17:19] Must-Have Phrases for Inclusive Spaces [00:19:05] Empowering Participants in Virtual Spaces [00:20:04] Successful Hybrid Facilitation Example [00:23:13] Ensuring Equality in Hybrid Sessions [00:24:42] Three Practical Tips for Connecting Spaces [00:27:06] Curiosity as a Key to Connection Emily’s book: The Path of the Guide: A Framework for Effective Corporate Facilitation. https://amzn.eu/d/aR6E9sq Connect with Emily: Website: https://www.emilyfacilitates.com Email: hello@emilyfacilitates.com LinkedIn: https://www.linkedin.com/in/emilygardnerfacilitator/ Connect with Lisa: Website: https://www.sixcomms.org/ Email: lisa@sixcomms.org LinkedIn: https://www.linkedin.com/in/lisasing/ If you’d prefer to watch episodes, check out our YouTube channel: https://www.youtube.com/@sixcommsconversations517 Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S6 · E71
Mar 21, 2025 · 27 min
Episode 71: AI & Authenticity with Elizabeth Taylor
Send us Fan Mail If you would like to use AI and not lose your authentic voice, this episode is for you! Elizabeth Taylor is a digital marketing strategist and educator with more than 25 years of experience. She’s passionate about AI and continuous learning, she’s based in Singapore and runs an AI-powered digital marketing program and intensive AI content marketing courses. Here are just a couple of tips Elizabeth shares on this very hot topic: Embrace AI as a Tool for Connection, Not Replacement: while AI can help us generate content at scale, it’s crucial to maintain genuine connections with our audience. By using AI to understand customer sentiment and personalize interactions, we can create more meaningful and relatable content that builds trust. Experiment and Iterate: the landscape of AI tools is vast and ever-evolving. Elizabeth encourages us to identify gaps in our marketing strategies and find AI tools that specifically address those needs. Instead of getting overwhelmed by the sheer volume of options, focus on what will add the most value to our businesses. Experimentation is key, we shouldn’t be afraid to iterate and refine our approach as we discover what works best for us. As always, we’d love to hear your thoughts on this episode! What are your experiences with AI in marketing? Timestamps: [00:01:32] Defining Authenticity in Marketing [00:02:09] AI's Impact on Content Authenticity [00:03:17] Building Trust with AI in Marketing [00:04:03] Using AI to Understand Customer Sentiment [00:06:29] Personalizing Interactions with AI [00:07:21] Tools for Customer Sentiment Analysis [00:08:09] Free Tools for Smaller Businesses [00:10:04] Avoiding Robotic Content with AI [00:12:01] Training AI in Your Brand Voice [00:16:03] Examples of AI-Powered Marketing [00:17:03] Coca-Cola's Create Real Magic Campaign [00:19:22] Ryan Reynolds' Mint Mobile Ad [00:20:29] Mindset Approaches to Using AI [00:20:51] Top Tips for Using AI Strategically If you’d prefer to watch episodes, check out our YouTube channel: https://www.youtube.com/@sixcommsconversations517 Connect with Elizabeth: Website: https://elizabethtaylorcoaching.com/ LinkedIn: https://www.linkedin.com/in/elizabethtaylorcoaching/ Connect with Lisa: Website: https://www.sixcomms.org/ Email: lisa@sixcomms.org LinkedIn: https://www.linkedin.com/in/lisasing/ Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S5 · E70
Oct 4, 2024 · 46 min
Episode 70: How We Make Conversations Count - Learning Through Podcasting with Edric Poon
Send us Fan Mail Welcome to a special series ‘Conversations That Count’ featuring Singapore-based professionals. This sunny island has been my home since 2009, so I’m excited to shine a spotlight on the inspiring residents I share this sunny island with! About our guest: Edric Poon is the host of “Edric Poon In Company” – a home-grown podcast that features Entrepreneurs, C-Suites and leaders in Asia, who share their decades of experience in learning, life and business. He also runs his own podcast production and content creation business – Kaleoscopic Communications. Known as the “Podsmith”, Edric helps both businesses and individuals, create and curate podcasts best suited for their target markets! I was delighted to sit down with him to exchange notes on the lessons we have learned through our experience as podcast hosts. Here are just a couple of key takeaways from our conversation: The Power of Connection: Edric emphasized the importance of both parties checking their egos at the door to create a space for vulnerability and openness. This connection not only enriches the conversation but also ensures that the audience feels engaged and valued. Remember, it’s not just about the two of you; it’s about the listeners who are tuning in! Embrace Awkward Moments: We all know that awkward silences can happen, but instead of shying away from them, Edric suggests addressing the elephant in the room. By acknowledging these moments, we can turn potential discomfort into relatability. It’s a reminder that we’re all human, and embracing our imperfections can create a more authentic connection with our audience. I invite you to listen to this illuminating conversation and discover more about the nuances of podcasting and effective communication. Whether you're a seasoned podcaster or just starting out, there’s something in this episode for you! Timestamps: [00:09:48] Chemistry building in podcasting. [00:14:11] Boundary setting in conversations. [00:19:28] Overcoming communication challenges. [00:24:48] The role of silence. [00:29:21] Active listening challenges in podcasting. [00:32:19] The value of unstructured conversations. [00:36:59] Evolving interviewing styles in podcasts. [00:43:08] Consistency in podcasting. Check out Edric’s YouTube Channel: http://www.youtube.com/@epicpodcasting Connect with Edric: Website: https://kaleoscopic.com/ LinkedIn: https://www.linkedin.com/in/edricpoon/ Instagram: https://www.instagram.com/epicpodcasting/?hl=en Connect with Lisa: Website: https://www.sixcomms.org/ Email: lisa@sixcomms.org LinkedIn: https://www.linkedin.com/in/lisasing/ Instagram: https://www.instagram.com/sixcomms_podcast/ YouTube Channel: https://www.youtube.com/@sixcommsconversations2025 Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S5 · E69
Sep 27, 2024 · 36 min
Episode 69: Finding Your Tribe with Paula & Rachel
Send us Fan Mail Welcome to a special series ‘Conversations That Count’ featuring Singapore-based professionals. This sunny island has been my home since 2009, so I’m excited to shine a spotlight on the inspiring residents I share this sunny island with! About our guests: Paula Barnes and Rachel Beausang are the hosts and producers of the Truly Expat Podcast. Paula, an Australian expat living in Singapore, has over 25 years of travel experience, sharing honest reviews, practical itineraries, and well-researched travel articles. Her passion stems from a love of helping others get the most out of their travel experiences. Rachel, originally from New Zealand, left home at 18 and has spent the last 30 years living around the world, including the US, UK, and Italy. With a fresh degree in digital marketing, Rachel brings her passion for podcasting to the Truly Expat team. We dove deep into the theme of "Finding Your Tribe." Here are three key takeaways that really resonated with me. The Power of Vulnerability: Paula shared a heartfelt story about how being vulnerable can create deep connections. She emphasized that when we open up about our struggles, it often encourages others to do the same. This creates a safe space for empathy and support, reminding us that we’re not alone in our experiences. It’s a beautiful reminder that vulnerability can be a strength, not a weakness. Never Say No: Rachel brought up a fantastic mantra: "Never say no to an event." This mindset encourages us to step out of our comfort zones and embrace new experiences. You never know who you might meet or what opportunities might arise when you say yes! It’s all about being open to connections and adventures, even when it feels daunting. Compassion is Key: Both Paula and Rachel highlighted the importance of compassion in our interactions. They reminded us that everyone has their own battles, and a little kindness can go a long way. By approaching others with empathy and understanding, we can foster deeper connections and create a more supportive community. If you’re looking to expand your social circle or simply want to feel more connected, this episode is a must-listen. Timestamps: [00:06:02] Finding your tribe as expats. [00:09:25] Saying yes to new experiences. [00:12:30] Vulnerability fosters connection and empathy. [00:17:45] Cultivating curiosity in friendships. [00:20:44] Strategies for maintaining friendships. [00:23:38] Finding your tribe during hardship. [00:33:15] Compassion in communication. Resources: The Truly Expat Podcast: https://podcast.trulyexpatlifestyle.com/ Connect with Paula & Rachel: Email: podcast@trulyexpat.com LinkedIn: https://www.linkedin.com/company/truly-expat-podcast/posts/?feedView=all Connect with Lisa: Website: https://www.sixcomms.org/ Email: lisa@sixcomms.org LinkedIn: https://www.linkedin.com/in/lisasing/ Instagram: https://www.instagram.com/sixcomms_podcast/ YouTube Channel: https://www.youtube.com/@sixcommsconversations2025 Intro VO: Edric Poon Podcast: Edric Poon In Company (EP.IC podcast) IG: @Epicpodcasting LinkedIn: edricpoon Website: https://kaleoscopic.com/ Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S5 · E68
Sep 20, 2024 · 36 min
Episode 68: How to Connect with Courage with Dr. Damini Chawla
Send us Fan Mail Welcome to a special series ‘Conversations That Count’ featuring Singapore-based professionals. This sunny island has been my home since 2009, so I’m excited to shine a spotlight on the inspiring residents I share this sunny island with! About our guest: Dr. Damini Chawla is an award-winning professional speaker with a unique multi- cultural background and personal story fueled by courage. While creating healthy smiles has been rewarding, her true passion ignited in the human connection and behaviour, building courage and trust, calming anxieties, and sparking genuine conversations. Bringing her bold, empathetic energy with inspirational keynotes, coaching sessions and practical workshops, Dr. Damini works with large corporations and leaders to help teams and individuals reignite courage, manage transitions and maximise innovation helping them find fulfillment. Here are just three key takeaways from our conversation: The Power of Deep Listening: Dr. Damini stressed the importance of truly listening to ourselves and others, especially in challenging situations. This fosters better understanding and creates space for meaningful connection. Courageous Communication: Dr. Damini shared how open, authentic communication—whether asking for help or expressing needs—can strengthen relationships, emphasizing the importance of self-awareness in these interactions. Managing Expectations: While we can express our needs, Dr. Damini reminded us to accept that outcomes may not align with our desires, helping to maintain healthy communication and relationships. Listen out for the practical strategies you can use when connecting with courage in unfamiliar settings and the framework that Dr. Damini uses called Speak HUMAN, which includes steps like deep listening, understanding context, and showing up authentically. This approach can help you navigate challenging conversations with confidence. Timestamps: [00:03:18] Connecting with courage. [00:06:33] Courageous communication and vulnerability. [00:09:57] Asking for help courageously. [00:12:26] Deep listening and self-discovery. [00:18:38] Fear of judgment in communication. [00:26:20] Courageous communication in relationships. [00:29:06] Strategies for fostering courage. [00:33:22] Human approach to communication. Connect with Damini: Website: https://www.drdamini.com/ Email: damini@drdamini.com LinkedIn: https://www.linkedin.com/in/drdaminichawla Instagram: https://www.instagram.com/dr.daminichawla/ Connect with Lisa: Website: https://www.sixcomms.org/ Email: lisa@sixcomms.org LinkedIn: https://www.linkedin.com/in/lisasing/ Instagram: https://www.instagram.com/sixcomms_podcast/ YouTube Channel: https://www.youtube.com/@sixcommsconversations2025 Intro VO: Edric Poon Podcast: Edric Poon In Company (EP.IC podcast) IG: @Epicpodcasting LinkedIn: edricpoon Website: https://kaleoscopic.com/ Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!
S5 · E67
Sep 13, 2024 · 32 min
Episode 67: Closing the Empathy Gap with Kerry Chung
Send us Fan Mail Welcome to a special series ‘Conversations That Count’ featuring Singapore-based professionals. This sunny island has been my home since 2009, so I’m excited to shine a spotlight on the inspiring residents I share this sunny island with! About our guest: Kerry Chung has over 20 years of finance leadership experience across Asia-Pacific in medical devices, life sciences and biotech and is passionate about people development, especially mentoring, training and coaching. He has a Coaching Certification with the Institute of Executive Coaching & Leadership. A native New Zealander, Kerry is a Chartered Accountant and member of the Australian Institute of Company Directors. Here are just a couple of key takeaways from our conversation: Empathy and Genuine Connection: Kerry reminded us that empathy isn’t just about liking someone; it’s about truly understanding and sharing their feelings. It doesn’t matter how you feel about the person—you can still empathize. We can all grow this skill by simply being curious and genuinely interested in others. The Impact of Check-Ins: Kerry talked about how little check-ins—like asking, “Are you okay?” over a quick message or catching up over coffee or even ice-cream —can make a big difference. These small acts of kindness help people feel seen and supported and often spark the most meaningful conversations. We cannot underestimate the importance of empathy and how it can transform our interactions. I encourage you to listen to this episode and reflect on how you can incorporate these practices into your daily interactions. Timestamps: [00:03:02] Defining Empathy [00:05:15] Observing Empathy in Action [00:09:49] Lack of Empathy: A Real-Life Example [00:15:06] Factors Contributing to the Global Empathy Deficit [00:19:32] Maintaining Empathy During Challenging Times [00:24:18] Importance of Clarity in Communication [00:26:05] Communication Tips to Close the Empathy Gap [00:29:19] The Most Important 'C' for Empathy Resources: State of the Heart Report 2024 by Six Seconds Connect with Kerry: Email: Kerry.chung@sutl.com LinkedIn: https://www.linkedin.com/in/kerry-chung-4883859 Connect with Lisa: Website: https://www.sixcomms.org Email: lisa@sixcomms.org LinkedIn: https://www.linkedin.com/in/lisasing/ Instagram: https://www.instagram.com/sixcomms_podcast/ YouTube Channel: https://www.youtube.com/@sixcommsconversations2025 Intro VO: Edric Poon Podcast: Edric Poon In Company (EP.IC podcast) LinkedIn: edricpoon Support the show Download our 6Cs Guide to a Thriving Communicator and you will receive our monthly newsletter!

Showing 1–20 of 20 episodes