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Patients Come First

Virginia Hospital & Healthcare Association

The Patients Come First Podcast is presented by the Virginia Hospital & Healthcare Association. Each episode will feature people in the health care community whose work is focused on enhancing patient experience, whether through direct care, medical research, or other efforts. Send questions, comments, or feedback to pcfpodcast@vhha.com or contact us on our social channels @VirginiaHHA using the hashtag #PatientsComeFirst.

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22 episodes
weekly
Avg 18 min
English

Episodes 22

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Sunday · 15 min
Patients Come First Podcast - Leora Brown
This episode of VHHA’s Patients Come First podcast features Leora Brown, BSN, RN, CNOR, Program Manager for Product Implementation at Sentara Health. She joins us for a conversation about her work on the successful advocacy effort that resulted in a state law being passed to require surgical smoke evacuation systems in hospital operating rooms to protect healthcare professionals. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
September 12 · 19 min
Patients Come First Podcast - Dr. Josue Chery
This episode of VHHA’s Patients Come First podcast features Dr. Josue Chery, Surgical Director of Heart Transplantation at the VCU Health Hume-Lee Transplant Center, for a conversation about heart surgery, organ transplantation, and how his lifelong passion for painting informs his approach to medicine, patient care, and the artistry of cardiac surgery. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
September 5 · 20 min
Patients Come First Podcast - Dr. John Muse
This episode of VHHA’s Patients Come First podcast features Dr. John Muse, MD, MBA, a neurosurgeon with Mary Washington Healthcare, for a conversation about his professional journey, treatment for patients who experience a stroke, brain aneurysm, or other neurological conditions, the recent health system achievement of a successful open brain surgery procedure, and more. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
August 29 · 21 min
Patients Come First Podcast - Andre Tolleris
This episode of VHHA’s Patients Come First podcast features Andre Tolleris, VHHA Director of Data Analytics, for a conversation about leveraging hospital and healthcare data to provide actionable insights that member organizations can operationalize, VHHA data tools, and the public health implications from the findings of a recent VHHA analysis showing that hospital emergency department visits among self-pay/uninsured patients are rising across Virginia. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
August 23 · 19 min
Patients Come First - Nedra Moncrief-Craig
This episode of VHHA’s Patients Come First podcast features Nedra Moncrief-Craig, PhD, Commissioner of the Virginia Department for Aging and Rehabilitative Services (DARS). She joins us for a conversation about the work of DARS in support of individuals with physical and behavioral health service needs while navigating the current shifting federal policy environment, and much more. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
August 16 · 16 min
Patients Come First Podcast - Dr. Richard Sterling
This episode of VHHA’s Patients Come First podcast features Dr. Richard Sterling, Chief Clinical Officer for the VCU Health Stravitz-Sanyal Institute for Liver Disease and Metabolic Health. He joins us for a conversation about the importance of liver health, the development of the FIB-4 index that transformed liver disease screening, the latest advances in the detection and treatment of fatty liver disease, and more. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
August 9 · 14 min
Patients Come First Podcast - Dr. John Alex
This episode of VHHA’s Patients Come First podcast features a conversation with Dr. John Alex, an emergency physician with Riverside Health, who joins us for a conversation about his military service, his work in medicine, and simulation education. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
August 2 · 13 min
Patients Come First Podcast - David Knight
This episode of VHHA’s Patients Come First podcast features a conversation with David Knight, PhD, a biology and anatomy professor at Christopher Newport University, who joins us for a conversation about an unexpected cancer diagnosis, how the treatment he received at Sentara Health inspired him to pursue training as a nurse, and much more. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
July 26 · 19 min
Patients Come First Podcast - Nancy Gee
This episode of VHHA’s Patients Come First podcast features a conversation with Nancy Gee, PhD, Director of the VCU Center for Human-Animal Interaction. She joins us for a conversation about her work, the impact of therapy dogs in mental health, and much more. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
July 19 · 22 min
Patients Come First Podcast - Melissa Little
This episode of VHHA’s Patients Come First podcast features a conversation with Melissa Little, PhD, Director of the Center for Nicotine and Tobacco Research at the UVA School of Medicine. She joins us for a conversation about her work, attitudes towards smoking among Gen Z, how those trends may inform tobacco prevention efforts, and more. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
July 12 · 25 min
Patients Come First Podcast - Dr. Robert Hong
This episode of VHHA’s Patients Come First podcast features a conversation with Dr. Robert Hong, a physician with VHC Health, about emerging trends in rheumatologic care, advancements in treatment and diagnostics, and how evolving therapies improve outcomes for patients with chronic joint disease. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
July 5 · 21 min
Patients Come First Podcast - Shannon Roberts
This episode of VHHA’s Patients Come First podcast features a conversation with Shannon Roberts, Director of Women’s and Children’s Services at Chesapeake Regional Healthcare, about support services for new moms and babies, and more. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
June 28 · 20 min
Patients Come First Podcast - Mark Nantz
This episode of VHHA’s Patients Come First podcast features a conversation with Valley Health President and CEO Mark Nantz that covers how the health system recently won prestigious recognition as one of the top 15 systems in the nation, reflections on his tenure as VHHA Board Chair, how Valley is adapting to coming health policy and funding changes in H.R. 1, and more. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
June 21 · 14 min
Patients Come First Podcast - Terry Thompson
This episode of VHHA’s Patients Come First podcast features Terry Thompson, an acute care nurse practitioner who serves as Senior Director of Advanced Practice Providers and Director of RMG Fellowships at Riverside Health. She joins us for a conversation about her professional journey, the role of advanced practice providers on clinical care teams, the work of a Riverside fellowship program to enhance patient care, and more. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
June 14 · 13 min
Patients Come First Podcast - Dr. Surbhi Bansal
This episode of VHHA’s Patients Come First podcast features Dr. Surbhi Bansal, a glaucoma specialist at VCU Health, who joins us for a conversation about her professional journey as well as the process of becoming an author and working on her recently published novel: “Do Not Follow." Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
June 6 · 22 min
Patients Come First Podcast - Dr. Amir Eslami
This episode of VHHA’s Patients Come First podcast features Dr. Amir Eslami, an interventional cardiologist with Sentara RMH Medical Center, who joins us for a conversation about facing his own health challenges while caring for patients, the importance of vulnerability in medicine, taking practical steps towards better health, and the lessons of experience he’s gained as a physician and a person. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
May 31 · 22 min
Patients Come First Podcast - Dr. William Lunn
This episode of VHHA’s Patients Come First podcast features Dr. William Lunn, President of HCA Healthcare Capital Division and the current Chair of the VHHA Board of Directors. Dr. Lunn joins us for a conversation about his professional journey, his thoughts on leadership and inspiration for working in healthcare, challenges and opportunities ahead due to shifting federal health policy, and more. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
May 24 · 19 min
Patients Come First Podcast - Dr. Cameron Webb
This episode of VHHA’s Patients Come First podcast features Virginia State Health Commissioner Dr. B. Cameron Webb, who joins us for a conversation about his professional journey, his vision for public health in the Commonwealth as leader of the state health agency, challenges and opportunities ahead due to shifting federal health funding policy, and more. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
May 16 · 20 min
Patients Come First Podcast - Ed Markowski
This episode of VHHA’s Patients Come First podcast features Ed Markowski, Director of Threat Assessment at the University of Virginia, who joins us for a conversation about his work, the application of behavioral health threat assessment and management concepts to keep staff and patients safe, a FBI and AHA report on that topic, and more. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
May 9 · 13 min
Patients Come First Podcast - Mary Morin
This episode of VHHA’s Patients Come First podcast features Mary Morin, Chief Nursing Officer with Andor Health. Morin is an experienced hospital nursing leader who joins us for a conversation about her professional journey, the work of Andor Health, the applications for its ThinkAndor agentic AI platform as a healthcare solution, and more. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.

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