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Lobby Talks

By Marriott Tulsa Hotel Southern Hills

Go beyond the lobby and step into the real world of hotels. From front desk hustle to behind-the-scenes hustle, Lobby Talks shares honest stories, industry insights, and the people who make hospitality happen. Whether you’re a hotel pro, event planner, or just curious about what goes into a great stay, this podcast is your insider pass. Two new episodes every month.

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  • 25 episodes
  • fortnightly
  • Avg 29 min
  • English
Counted on this page — what you have heard stays on this device, so it is not something the list can be paged by.
  • S3 · E2
    January 29 · 32 min

    Cracking the Cvent Code: How Venues Get Booked & Planners Book Smarter

    How do venues get discovered on Cvent—and how can meeting planners book better, faster, and with more confidence? In this episode of Lobby Talks, we’re joined by Oliver Corser, Account Manager at Cvent, for a behind-the-scenes look at how the platform connects meeting planners with venues around the world. We break down what actually impacts visibility, rankings, and response rates—and how both sides of the sourcing process can work smarter. Venue sales managers will learn how to optimize their Cvent listings, avoid common RFP mistakes, and build stronger planner relationships. Meeting and event planners will walk away with practicaltips for writing better RFPs, using underutilized filters, and improving response quality from venues. We also explore what a great sourcing experience lookslike for both planners and venues, how Cvent is evolving with the future of meetings, and wrap with a fun “Dream Event, No Limits” segment. If you work in event planning, venue sales, hotel sales,or hospitality, this episode is a must-listen. 🎙️ Lobby Talks brings real conversations with industry leaders shaping the meetings and events world. Learn more about the venues and platforms featured inthis episode: Explore Ruffin Event Center: ⁠www.ruffineventcenter.com⁠ Discover Marriott Tulsa Southern Hills: ⁠marriott.com/tulse⁠ Source and plan smarter with Cvent: ⁠cvent.com

  • January 1 · 33 sec

    Happy 2026 from Lobby Talks!

    Happy New Year from Lobby Talks. Season 3 is officially underway, and we’re taking a short pause this week before continuing with more conversations for hospitality, meetings, and events professionals. New Season 3 episodes coming soon. Until then, thank you for listening and being part of the Lobby Talks community. 👉 Follow Lobby Talks and explore all episodes, clips, and socials here: https://linktr.ee/Thelobbytalks?utm_source=linktree_profile_share&ltsid=ff29637e-ee1d-40dc-8bc0-89734e4d2e08

  • S3 · E1
    Dec 18, 2025 · 36 min

    Why Tulsa is the Next Big Event Destination: Inside Tulsa Tourism with Sarah Inboden

    Tulsa is having a moment—and it’s just getting started. In this episode of Lobby Talks, Rachell LeLeux, Director of Sales & Marketing at Marriott Tulsa Southern Hills & Ruffin Event Center, sit down with Sarah Inboden, Vice President of Experience & Events at Tulsa Regional Tourism, to explore why Tulsa is becoming a top destination for tourism, meetings, and major events. Sarah shares how collaboration across the city, standout hospitality, and landmark moments like hosting the PGA have helped elevate Tulsa’s national profile. We also dig into the economic ripple effect of tourism and why creating comfort is at the heart of true hospitality. Plus, don’t miss our “This or That: Tulsa Edition” for insider picks on must-see local experiences. 🎙️ Lobby Talks — conversations at the intersection of hospitality, events, and place. 👉 Discover what makes Tulsa unforgettable at VisitTulsa.com

  • S2 · E9
    Dec 4, 2025 · 32 min

    From Conventions to Check-Ins: Tulsa GMs Redefine Collaboration

    In this episode of Lobby Talks, host Ravi Sharma, General Manager at Marriott Tulsa Southern Hills, sits down with Austin Connors, General Manager of the Arvest Convention Center, for a deep dive into what it really takes to operate at the intersection of hospitality, events, and citywide tourism. Both leaders share their passion for service, the fast-paced world of event and hotel management, and how they’ve built a powerful partnership—even when some might view their roles as competitive. Whether you’re a hotel professional, event planner, destination marketer, CVB partner, convention center operator, or tourism pro, this episode is packed with insights on collaboration, leadership, and navigating constant change. Chapters: 1:00 — Raised in the Biz: Austin’s Second-Generation Convention Center Story 3:00 — When the World Stopped: How the Pandemic Reshaped Events 5:00 — Why Tulsa? Austin’s Journey to Leading the Arvest Convention Center 10:00 — No Off Days: Managing Major Transitions When Events Never Pause 13:00 — Power in Partnership: How MTH&LA Connects Tulsa’s Hospitality Pros 16:40 — Behind the Curtain: Why Events Are One Big Production 20:00 — Citywide Wins: How Massive Events Demand Massive Collaboration 25:00 — New Frontiers: Hybrid Meetings, Tech Shifts & the Rise of AI 27:00 — Better Together: The Tourism Partnerships Elevating Tulsa 29:00 — Bridging the Gap: Connecting City Stakeholders and the VenueConnect with the Marriott Tulsa Southern Hills or the Arvest Convention Center to explore how their teams can support your next meeting, conference, or citywide event (links below). https://www.arvestconventioncenter.comhttps://www.marriott.com/tulse

  • S2 · E8
    Nov 13, 2025 · 15 min

    Event Hacks and Hospitality Secrets: From Set Up to Standing Ovation

    New to the hospitality industry or growing your event planning career? This episode of Lobby Talks is made for you. 🎙 Hosted by Rachell, Director of Sales & Marketing for Marriott Tulsa Southern Hills & Ruffin Event Center, and featuring our amazing events team, we share real talk and proven strategies for creating memorable experiences, from setup to standing ovation. What you’ll learn: ✔️ Essential event planning tips for beginners ✔️ How to grow your hospitality career ✔️ Behind-the-scenes secrets ✔️ Ways to stand out in event coordination and guest services 🎧 Listen now and follow Lobby Talks for weekly episodes designed to help you thrive in the events and hospitality world. #EventCareers #HospitalityJobs #YoungHospitalityPros #LobbyTalksPodcast #HospitalityGrowth #EventSetupTips

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