
EP 51: Building AI Agents That Actually Work in Production | Shawn Kercher, CEO @HummingAgent.ai
Sam sits down with Shawn Kercher — Co-Founder & CEO of HummingAgent.ai — to cut through the noise around AI agents. Shawn built his company on a simple but powerful observation: most AI products are just ChatGPT wrappers. HummingAgent is his answer — a full-custom software shop that builds private, in-environment AI workflows for companies that run on real data, messy CRMs, and processes that only exist in someone's head. WHAT YOU'LL LEARN IN THIS EPISODE ▪ Why generic AI tools fail in real business environments — and what full-custom actually means ▪ The wrapper test: if Anthropic adds this next quarter, does your product still exist? ▪ HummingAgent's Private GPT — lives in your environment, zero data sent for external training ▪ Humcrew.com — voice AI, texting, proposals, and full company command centre in one product ▪ Real client story: 44 years of PDF data, research time cut from hours to minutes ▪ Why discovery-first, paid-scope engagements beat "move fast and ship demos" ▪ The baby steps rule for agent permissions: one task, one sandbox — expand only after validation GUEST BIO Shawn Kercher is Co-Founder and CEO of HummingAgent.ai, based in Lone Tree, Colorado. With over a decade of engineering leadership experience, Shawn has built HummingAgent as a full-custom software shop — not a generic AI tool vendor. HummingAgent builds private, in-environment AI workflows and agents for small and mid-sized businesses, including the Private GPT product and Humcrew.com command centre. Shawn writes publicly about the risk of AI startups becoming ChatGPT wrappers — and what it actually takes to build AI systems with real domain expertise and data integration. GUEST LINKS Shawn Kercher on LinkedIn SUBSCRIBE Enjoying the show? Subscribe on YouTube, Spotify, Apple Podcasts, Amazon Music, iHeartRadio, and Podbean. Leave a rating and review — it helps more builders and data professionals find the show.


















