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Credentialing Chronicles

Shannen and Nyleen

"Credentialing Chronicles" is the go-to podcast uncovering the hidden truths and scandals in healthcare credentialing, licensing, and compliance. Hosted by industry experts, we dive into real cases, juicy controversies, and insider knowledge that every persons needs to know! 🎙️🔥 

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  • 23 episodes
  • weekly
  • Avg 39 min
  • English

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Episodes 23

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  • S2 · E17
    April 28 · 37 min

    Spillin' Tea Across America: IOWA

    Send us Fan Mail The Iowa stage didn’t just hold a microphone—it held a mirror to the industry. 🚨 In this special live recording of Credentialing Chronicles, we took the stage in Iowa to pull back the curtain on the real-time pressures facing healthcare credentialing professionals today. This isn't your standard industry update; it’s a raw, high-stakes look at the decisions made in the trenches of Medical Staff Services. From shocking application red flags to the "MSP confessions" that had the room buzzing, we explore the thin line between administrative process and patient protection. When staffing shortages collide with rigorous standards, something has to give. We’re discussing exactly what that looks like when the stakes are at their highest. In this episode, we dive into: Real-World Breakdowns: The cases that triggered instant reactions from our live audience. The Shortage vs. Standard Tension: Navigating the pressure to onboard quickly without compromising safety. Application Red Flags: The "hidden" warnings that demand your immediate attention. MSP Confessions: Unpacking the true complexity of the modern credentialing landscape. Behind every file is a decision. Behind every decision is a risk. If you’ve ever looked at a file and asked, "How did this get approved?"—this episode was recorded for you. IOWA BOARD OF CERTIFICATION Sponsored By: Baton Health: Universal PSV in Seconds Eliminate credentialing delays! Get 100% accurate, real-time license verification and monitoring. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show Resources Mentioned: 🔎 Verify Your Doctor’s Credentials ✔️ State-Specific Medical Board License Lookup: Find your state’s board here: https://www.fsmb.org/contact-a-state-medical-board/ ✔️ Medicare Exclusions List (LEIE) – Check if your provider is federally excluded: https://oig.hhs.gov/exclusions/exclusions_list.asp ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts For Medical Staff Professional: ✔️ FSMB.org – Federation of State Medical Boards Physician Lookup: https://www.fsmb.org/physician-license-lookup/ ✔️ Hospital Websites: Many hospitals have public directories listing credentialed medical staff. Look for a “Find a Doctor” or “Medical Staff Directory” page. ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts Wanna know if your plastic surgeon is actually board certified? Check for yourself right here: 👉 Verify a Plastic Surgeon Open Payments openpaymentsdata.cms.gov Verify your Nurses' Credentials: https://www.nursys.com/ 🌐 Connection Zone Stay plugged in with your peers, share resources, and nev...

  • S2 · E16
    April 21 · 40 min

    Drill to Brand: The Real Business of Being a Celebrity Dentist

    Send us Fan Mail 🎙️ Hosts: Shannen & Nyleen This episode is all about how to "get the bag and fix your teeth" with the legendary Dr. Catrise Austin. Known globally as the Queen of Smiles, Dr. Austin has spent nearly three decades revolutionizing the dental industry from her home base in the New York City streets. She takes us through her journey from starting her business in 1998 to becoming the premier "dentist to the stars," serving iconic A-listers like Missy Elliott, Toni Braxton, DJ Khaled, and the legendary Cardi B. Dr. Austin dishes on the "secret sauce" behind her success, beginning with a daring cold call to Eddie Murphy’s publicist that provided the high-level PR needed to dominate the competitive New York market. She breaks down the viral moment when Cardi B’s lyric, "Got a bag and fixed my teeth," tripled her business overnight and turned her into a TMZ sensation. This conversation is a masterclass in building a powerhouse personal brand—one that allowed her to design a lifestyle working only three days a week and eventually sell her practice in 2017 to pivot into celebrity branding and coaching. Podcast Mentioned: Lets Talk Smiles Podcast Sponsored By: Baton Health: Universal PSV in Seconds Eliminate credentialing delays! Get 100% accurate, real-time license verification and monitoring. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show Resources Mentioned: 🔎 Verify Your Doctor’s Credentials ✔️ State-Specific Medical Board License Lookup: Find your state’s board here: https://www.fsmb.org/contact-a-state-medical-board/ ✔️ Medicare Exclusions List (LEIE) – Check if your provider is federally excluded: https://oig.hhs.gov/exclusions/exclusions_list.asp ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts For Medical Staff Professional: ✔️ FSMB.org – Federation of State Medical Boards Physician Lookup: https://www.fsmb.org/physician-license-lookup/ ✔️ Hospital Websites: Many hospitals have public directories listing credentialed medical staff. Look for a “Find a Doctor” or “Medical Staff Directory” page. ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts Wanna know if your plastic surgeon is actually board certified? Check for yourself right here: 👉 Verify a Plastic Surgeon Open Payments openpaymentsdata.cms.gov Verify your Nurses' Credentials: https://www.nursys.com/ 🌐 Connection Zone Stay plugged in with your peers, share resources, and nev...

  • S2 · E15
    April 14 · 41 min

    When the Doctor Needs Help - Before Something Goes Wrong

    Send us Fan Mail 🎙️ Hosts: Shannen & Nyleen Ever wondered what happens when a doctor hits their "darkest hour"? Today, Shannen and Nyleen are joined by Amanda Olagon, Director of Communications at PBI Education, to discuss the fascinating world of remedial medical education. We’re moving past the "bad actor" headlines and getting into the heart of why good clinicians sometimes make very expensive mistakes. In this episode, we break down: Restorative vs. Punitive Discipline The Doctor Typologies The "Sister State" Domino Effect Personalized Protection Plans Whether you're an MSP looking to protect your facility or a provider feeling the weight of burnout, this episode is a masterclass in empathy, accountability, and the path back to safe practice. Resources mentioned: PBI Education: The go-to resource for behavioral-based remedial courses for clinicians. Dr. Lorna Breen Heroes Foundation: Leading the charge for physician mental health and suicide prevention. National Practitioner Data Bank (NPDB): The federal repository for adverse actions and medical malpractice payments. Sponsored By: Baton Health: Universal PSV in Seconds Eliminate credentialing delays! Get 100% accurate, real-time license verification and monitoring. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show Resources Mentioned: 🔎 Verify Your Doctor’s Credentials ✔️ State-Specific Medical Board License Lookup: Find your state’s board here: https://www.fsmb.org/contact-a-state-medical-board/ ✔️ Medicare Exclusions List (LEIE) – Check if your provider is federally excluded: https://oig.hhs.gov/exclusions/exclusions_list.asp ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts For Medical Staff Professional: ✔️ FSMB.org – Federation of State Medical Boards Physician Lookup: https://www.fsmb.org/physician-license-lookup/ ✔️ Hospital Websites: Many hospitals have public directories listing credentialed medical staff. Look for a “Find a Doctor” or “Medical Staff Directory” page. ✔️ Set Google Alerts on Your Doctor’s Name: Create your own Google Alert here: https://www.google.com/alerts Wanna know if your plastic surgeon is actually board certified? Check for yourself right here: 👉 Verify a Plastic Surgeon Open Payments openpaymentsdata.cms.gov Verify your Nurses' Credentials: https://www.nursys.com/ 🌐 Connection Zone Stay plugged in with your peers, share resources, and nev...

Showing 21–23 of 23 episodes