Elevating SRM from framework to competence

Supplier Relationship Management has never been more important—but why do so many organisations still struggle to make it work? In this episode of The Leading Edge, Nikki Mackay is joined by Tim Cummins, Executive Director of the Commerce & Contract Management Institute, to explore how organisations can move beyond SRM frameworks and build supplier relationships that create real business value. Together, they discuss the cultural, commercial, and leadership shifts needed to embed collaboration across the contract lifecycle, rethink performance measurement, and use contracts to strengthen—not constrain—strategic partnerships. If you're looking to turn supplier relationships into a competitive advantage, this episode is packed with practical insights. Read more here.